Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Seeking an experienced Consumer Loan Officer to join our team! Must be detail oriented, well organized, high energy, excellent people skills, have a positive attitude and be able to problem solve and multi-task. General duties include receiving and reviewing loan applications, providing information on loan products and services, evaluating and underwriting consumer loans based on established policies and procedures, provide basic credit education to applicants, and conduct loan closings.
Requirements-
· High School diploma or equivalent
· Minimum of 1-year experience in consumer lending
· Working knowledge of consumer loan underwriting and consumer loan products.
· Computer experience in Excel, Word, and Outlook.
Must be available to work Monday – Friday and rotating Saturdays
We offer competitive pay, good benefits such as employer matching 401(k), health, dental and vision insurance, paid time off and casual dress days!
Job Type: Full-time
Pay: $19.41 - $20.50 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person