Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Quality Assurance Representative - Eso - Lewisville, TX - Monday - Friday 8:00AM-5:00PM
This position coordinates Quality Assurance activities in the assigned testing department. Incumbent will review regulatory processes and policies in accordance with company policy, state, and federal requirements. Position will also support inspection readiness at all times.
QUALIFICATIONS
Required Work Experience:
Preferred Work Experience:
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Knowledge:
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EDUCATION Bachelor’s Degree(Required)LICENSECERTIFICATIONS ASCP Certification
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
2024-58046
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
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0 Consumer Loan Quality Assurance Representative jobs found in Carrollton, TX area