Consumer Loan Quality Assurance Representative jobs in Amarillo, TX

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer service representative
  • Tower Loan
  • Amarillo, TX FULL_TIME
  • Great Opportunity!

    The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business.

    At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you!

    About Us :

    Tower Loan, one of America’s largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.

    • For more information about us, visit
    • To see customer reviews (4.7 / 5.0), visit

    Other Details :

    • Pay Rate : $18 / Hour
    • Additional Pay : Additional earning potential based on performance
    • Hours : 8 : 30am-5 : 30pm, M-F; overtime may be required based on operational needs

    Benefits & Advantages :

    • Skill development & growth opportunities
    • Complete position-based training program
    • Coaching and mentorship
    • Strong hire-from-within policy
    • Comprehensive benefit package
    • PTO & paid holidays
    • Awards, recognition, & appreciation

    Essential Job Functions :

    • Demonstrate a high level of customer assistance by phone and in-person
    • Receive and record payments in customer accounts
    • Market to current and former customers over the phone and in-person for additional business
    • Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
    • Investigate credit and process loan applications
    • Perform all other duties and responsibilities as assigned

    Required Qualifications :

    • High school diploma or equivalent
    • Effective communication and time management skills
    • Reliable personal transportation with insurance
    • Ability to stand and sit for long periods of time
    • Ability to lift and maneuver up to 20 pounds
    • Last updated : 2024-03-26

  • Just Posted

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Customer Service Representative - Amarillo
  • Tower Loan
  • Amarillo, TX FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 1 Day Ago

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Consumer loan specialist
  • OneMain Financial
  • Amarillo, TX FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • Just Posted

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Amarillo, TX FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 13 Days Ago

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Quality Assurance Specialist
  • National Nuclear Security Administration
  • Amarillo, TX FULL_TIME
  • This position is part of the NNSA Production Office, Department of Energy. A successful candidate in this position will serve as Quality Assurance Specialist, who is responsible for a variety of techn...
  • 13 Days Ago

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Quality Assurance - Hereford
  • Caviness Beef Packers
  • Hereford, TX FULL_TIME
  • Overview Monitors plant operations of compliance with regulatory and company requirements in the Harvest Dept. QA will be responsible for paperwork he/she is assigned. Tech will monitor area from pre-...
  • 1 Month Ago

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0 Consumer Loan Quality Assurance Representative jobs found in Amarillo, TX area

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Nurse Educator / Surgery / Operating Room
  • Northwest Texas Healthcare System
  • AMARILLO, TX
  • Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding ...
  • 3/29/2024 12:00:00 AM

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QA Inspector I
  • Cathcart Rail, LLC
  • Amarillo, TX
  • Job Details Job Location Amarillo Tank Shop - Amarillo, TX Description Cathcart Rail, headquartered in Columbus, Ohio, i...
  • 3/28/2024 12:00:00 AM

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Nurse Educator / Surgery / Operating Room
  • Northwest Texas Healthcare System
  • Amarillo, TX
  • Job Description Responsibilities Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and ...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant
  • RemX The Workforce Experts
  • Amarillo, TX
  • Job Description Job Description Do you enjoy working with people, helping them? This is the job for you! RemX, is search...
  • 3/28/2024 12:00:00 AM

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Industrial Cybersecurity Consultant | 24-00107
  • ESPO Corporation
  • Amarillo, TX
  • Job Title: Industrial Cybersecurity Consultant Location: Amarillo, TX OR Kansas City, MO Job type and Duration: Contract...
  • 3/27/2024 12:00:00 AM

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Clinical Allergy Specialist
  • United Allergy Services
  • Canyon, TX
  • Are you looking for a career that will allow you to truly make an impact in people's lives? If so, United Allergy Servic...
  • 3/27/2024 12:00:00 AM

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Bilingual Assistant Area Manager
  • Veritas Home Health
  • Amarillo, TX
  • Job Description Job Description We are looking for a Bilingual Assistant Area Manager for the Lubbock and Amarillo area....
  • 3/26/2024 12:00:00 AM

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Teammate
  • Merry Maids
  • Amarillo, TX
  • SUMMARY: Professionally clean customer homes using Merry Maids' unique cleaning procedures and products. Overall objecti...
  • 3/25/2024 12:00:00 AM

Amarillo (/ˌæməˈrɪloʊ/ AM-ə-RIL-oh) is the 14th-most populous city in the state of Texas, United States. It is also the largest city in the Texas Panhandle, and the seat of Potter County. A portion of the city extends into Randall County. The estimated population was 199,826 as of 2017. The Amarillo metropolitan area has an estimated population of 276,020 in four counties as of 2017. The metro population is projected to surpass 310,000 in 2020. Amarillo, originally named Oneida, is situated in the Llano Estacado region. The availability of the railroad and freight service provided by the Fort ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$41,382 to $54,838
Amarillo, Texas area prices
were up 1.2% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020