Consumer Loan Quality Assurance Representative jobs in Arizona

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Inbound Sales Representative - Phoenix Valley
  • Consumer Cellular
  • Phoenix, AZ FULL_TIME
  • Inbound Sales Representative - Phoenix Valley (240091)

    Who We Are
    Consumer Cellular is proud of our Company culture based on a foundation of happy employees, focusing on doing the right things and ultimately enjoying what we do and who we do it for. Over the past two decades, we have been focused on creating an experience for consumers that leaves them feeling like part of the family. We combine exceptional customer support with the best products and services to provide unmatched value. We measure our success by the customers, employees, and communities we impact.
    Part of taking care of our employees includes investing in their present and future. Consumer Cellular subsidizes medical benefits at 93% of the premiums, offers competitive pay and earning opportunities, and discounted cell phone service options. We know that preparing for the future matters and we offer a 6% match on 401k, tuition assistance and training and development for future career growth. Just when you thought it could not get any better, we offer a base salary of at least $17 an hour with uncapped commission. Let us say that again, Uncapped Commission.

    We know you like options so we offer the opportunity for you to work from home Day One or in our incredible contact center.

    What You Will Do

    • Customer Advocate - You are the difference between a happy customer and someone paying more for less value with one of our competitors. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. As an Inbound Sales Representative, you will provide outstanding customer service before and during the sale.
    • Trusted Advisor - You will be the difference maker when it comes to how you explain cellular phones while actively listening to our customers’ needs and recommending the perfect technology and service plans to meet their requirements. What some understand about phones, others might not, so it is about taking the time to explain technology in a way that resonates with non-technology users and helping them understand the value of our products.
    • Multitasker - Inbound Sales Representatives bring all their multitasking and people skills to bear when working with our customers. This means data entry on a computer and logging sales, researching solutions, answering customer questions, and asking probing questions all while speaking with our consumers on the phone.
    • Team Player - We win, we celebrate, we laugh, we appreciate and respect each other as professionals, teammates and the secret sauce to Consumer Cellular. This means we work collaboratively and appreciate each other’s differences, strengths, and talents.


    What Skills You Need

    • Right Attitude - Come prepared with an attitude focused on learning, creating great experiences and receiving feedback in a positive way.
    • Goal Oriented - Bring your ability to motivate yourself and drive sales to achieve your bi-weekly commissions and meet your metrics. Your knowledge of satisfying customers and meeting their needs will achieve the results you desire.
    • Experience - At least 1 year of over-the-phone sales experience. Previous experience working with an enterprise Customer Relationship Management (CRM) platform is a plus.
    • Office Computer Skills - You will need to come with basic computer skills (general typing, data entry and basic computer operation).

    Physical Demands & Work Environment
    The physical demands in the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Pre-employment background check and drug screen is required.

    #Agent2024

    Primary Location: United States-Arizona-Phoenix
    Other Locations: United States-Arizona-Tempe
    Job: Inbound Sales
    Job Posting: Mar 19, 2024
    Unposting Date: Apr 6, 2024
  • 7 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Flagstaff, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 19 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • San Carlos, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 19 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Central, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 19 Days Ago

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Consumer Loan Sales Specialist
  • Dev
  • Flagstaff, AZ FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
  • 20 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Youngtown, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 20 Days Ago

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Quality Assurance Representative
  • Veritext
  • Las Vegas, NV
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Representative
  • Veritext
  • Fresno, CA
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Representative
  • Veritext
  • Portland, OR
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Associate
  • Bron Tapes
  • Denver, CO
  • Starting compensation is $21 to $22 per hour. Who is Bron Tapes/Bron Aerotech? We are a premier distributor of pressure ...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Associate
  • Manpower USA
  • Melville, NY
  • Quality Assurance - $16.50hr Our client in Melville NY is looking for hardworking, motivated talent to join their team. ...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Associate
  • ThriftBooks
  • Aurora, IL
  • Currently hiring for Warehouse Quality Assurance Associate for Monday - Friday 7am - 3:30pm WHAT YOU CAN EXPECT Beginnin...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Associate
  • Experis
  • Winchester, KY
  • Our client, one of the largest Pharma companies in the U.S., is looking for Quality Assurance Associate in their Winches...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Associate
  • Spectraforce Technologies Inc
  • Thousand Oaks, CA
  • Job Title: Senior Associate Quality Assurance Location: Thousand Oaks, CA Duration: 12 months Min PR starts from $33/hr ...
  • 3/24/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$44,198 to $58,570

Consumer Loan Quality Assurance Representative in Fayetteville, NC
Since this is a loan industry, the FDCPA, or Fair Debt Collection Practices Act, applies.
February 04, 2020
Consumer Loan Quality Assurance Representative in Troy, NY
Much of your workday will consist of examining production quality, validating processes, and providing documentation.
February 16, 2020
Consumer Loan Quality Assurance Representative in Worcester, MA
Are you eager to be of help and desire a job where you can work immediately rather than waiting on a four-year degree? A consumer loan quality assurance representative is not a high-ranking official in the lending industry, but it is an excellent starting point.
December 25, 2019