Consumer Loan Quality Assurance Representative jobs in Alabama

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative - $13.75 - $15.00/hr
  • Consumer Loan Careers
  • Bay, AL FULL_TIME
  • Customer Service Representative:

    Are you just starting your career and are unsure of how to gain the experience needed to land a solid professional career where you can grow?  Let me ask you a few of questions. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” “Have you led a team or helped manage a small group of people?”  If the answer is yes, we have a career for you.

    The role of a Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals ready to move to the next level in their careers. 

    Why should you work with us?

    • Start your career with an industry leader where you will receive best-in-class training.
    • Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet”
    • Work with a team of professionals who will ensure your success.
    • Competitive wages with real advancement opportunities
      • Majority company paid Health, Dental and Vision
      • 401k Program
      • Life and Disability Insurance
      • 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days
      • 40hr Work Week – Monday thru Saturday
      • Every Sunday Off

    Preferred Qualities and Experience:

    • 6 months to 1 year as a Team Lead or Assistant Manager
    • 1 years Customer Service, Sales or Collections experience
    • Teamwork mentality developed through team sports
    • Some college or military experience
    • Passion for Customer Service
    • Passion for Winning
    • General understanding of basic math and capability to learn
    • Pleasant and inviting phone voice
    • Ability to approach a stranger like a friend

     Minimum Required Education and Qualifications:

    • High School Diploma or equivalent
    • Must be able to work 40 hours per week, including Saturdays
    • Satisfactory completion of pre-employment screenings
    • Reliable form of personal transportation and valid Driver’s License

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required. 

     

  • 10 Days Ago

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Quality Assurance Representative
  • Remedy Corporation
  • Tuscaloosa, AL FULL_TIME
  • This is a remote position. The Remedy Corporation has an ongoing need for Quality Assurance Specialists. As a quality assurance agent, you will make calls to various companies as a mystery shopper to ...
  • 24 Days Ago

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Customer Service Representative - Gadsden
  • Tower Loan
  • Gadsden, AL FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 11 Days Ago

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Customer Service Representative - Selma
  • Tower Loan
  • Selma, AL FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 12 Days Ago

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Customer Service Representative - Sylacauga
  • Tower Loan
  • Sylacauga, AL FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 14 Days Ago

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Customer Service Representative - Hoover
  • Tower Loan
  • Hoover, AL FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 14 Days Ago

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Quality Assurance Associate I
  • Mediacom Communications Corporation
  • Waseca, MN
  • Position: Quality Assurance Associate I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast pres...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Representative
  • Staffing Remedy
  • Maysville, KY
  • About the job Quality Assurance Representative This is a remote position. QA Synergy is currently seeking to 10 agents f...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Representative
  • Veritext
  • Spokane, WA
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Associate
  • ADVATIX - Advanced Supply Chain and Logistics
  • Las Vegas, NV
  • Quality Assurance and Regulatory Compliance Associate Role Summary Our client seeks a quality assurance and regulatory c...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Associate
  • Astrix
  • Athens, GA
  • Our client is a global, research-driven pharmaceutical focusing on treatment options for diseases and conditions for whi...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Representative
  • Veritext
  • Fresno, CA
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 4/17/2024 12:00:00 AM

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Quality Assurance Representative
  • Social Model Recovery Systems
  • Los Angeles, CA
  • Job Description Job Description Position in our Quality Assurance department (www.socialmodel.com) Summary Responsible f...
  • 4/16/2024 12:00:00 AM

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Quality Assurance Representative
  • Deluxe Corporation
  • Fort Worth, TX
  • This is an IN-OFFICE role located at: 100 Throckmorton Street, Fort Worth, TX 76102 WHO YOU ARE: Are you able to see the...
  • 4/16/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$41,560 to $55,073

Consumer Loan Quality Assurance Representative in Fayetteville, NC
Since this is a loan industry, the FDCPA, or Fair Debt Collection Practices Act, applies.
February 04, 2020
Consumer Loan Quality Assurance Representative in Troy, NY
Much of your workday will consist of examining production quality, validating processes, and providing documentation.
February 16, 2020
Consumer Loan Quality Assurance Representative in Worcester, MA
Are you eager to be of help and desire a job where you can work immediately rather than waiting on a four-year degree? A consumer loan quality assurance representative is not a high-ranking official in the lending industry, but it is an excellent starting point.
December 25, 2019