Consumer Loan Quality Assurance Manager jobs in West Fargo, ND

The Quality Assurance Manager leads a team of individuals to ensure effective quality execution, regulatory compliance, and continuous improvement. Embrace a servant style leadership that values and cares for Anchor employees. They will provide leadership within the facility to drive positive change through influence and example. Must be a collaborative leader who can partner with plant operations to build and maintain an effective culture of Food Safety and Quality. This individual must be a curious and holistic thinker who loves solving problems and tackling new challenges. Be a highly organized effective communicator with an proactive mindset with the capacity to investigate and lead solution-based decision making in the plant.

Job Duties and Responsibilities:

• Ensure daily plant Quality and Food Safety operations follow Anchor’s policies, procedures, customer requirements, and local, state, and federal regulations.
• Responsible for implementation, improvement, and effectiveness of the Food Safety and Quality Plans.
• Enhance and maintain plant policies, procedures, and practices to safeguard quality and food safety.
• Own the plant continuous improvement functions utilizing data/information to ensure holistic management of quality and food safety issues.
• Direct and oversee plant sanitation activities.
• Ensure plant compliance to all local, state, and Federal requirements.
• Interface with government representatives and forge strong working relationships.
• Ensure the plant pest control programs are current, followed, and enable proactive maintenance.
• Manage the facility’s change control program to enable robust risk assessment and decisions.
• Collaboratively lead investigations relating to non-conforming events driving to root cause(s) and effective resolution.
• Utilize data and trends to proactively address quality and food safety concerns.

• Manage plant complaint investigations ensuring a thorough, effective, timely, and customer facing response.
• Monitor compliance to customer expectation and specifications, communicate any issues/concerns.
• Maintain plant preparedness customer and regulatory visits.
• Utilize data and trending to drive improvements in the customer experience.

• Partner with Operations to build an effective food safety & quality culture.
• Foster a positive and effective work culture with direct reports.

• Identify and retain highly effective personnel through proper selection, training, and expectations.
• Track and report on plant quality Key Performance Indicators (KPIs).
• Participate in the annual plant budgeting process.
• Partner with the plant manager on identifying key capital projects that support food safety and quality initiatives.
• Provide training to the plant personnel concerning food safety, FSMA and regulatory compliance.
• Provide quality leadership during unplanned events or emergencies.
• Provide visible leadership by participating in walkthroughs and internal audits.
• Engage and interact with all personnel on a regular basis assisting them with their challenges and questions concerning quality & food safety.

• Overall responsibility for all qualitative, analytical and micro activities performed at the facility.
• Ensure GLPS are utilized to ensure a high performing on-site laboratory.
• Develop strategies for external QC testing to supplement internal programs.
• Perform data analysis to identify critical trends or find leading indicators to enable proactive decisions.

Headquartered in Fargo, ND, Anchor Ingredients is the most customer-centric, innovative and transparent farm-to-food partner, dedicated to delivering premium ingredients and added value services to the food and pet food industries. Our farm-level relationships, combined with our global reach, allow us to efficiently procure and process ingredients from around the region and throughout the world, uniquely positioning us to fulfill our customers' diverse ingredient requirements. We take pride in our world-class team which boasts extensive industry experience combined with an unwavering dedication to our company’s mission, vision and values, and a commitment to delivering quality and innovation throughout the entire food supply chain.