Consumer Loan Quality Assurance Auditor jobs in Rio Rancho, NM

Consumer Loan Quality Assurance Auditor audits loan procedures to ensure adherence to protocols. Ensures loan quality as well as compliance with regulations. Being a Consumer Loan Quality Assurance Auditor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Auditor occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Consumer Loan Quality Assurance Auditor typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

S
Supervisor, Consumer Loan Services
  • Sandia Laboratory Federal Credit Union
  • Albuquerque, NM FULL_TIME
  • Description

    Supervises the daily operational activities of the consumer servicing staff so as to ensure the staff is properly trained and executing duties in accordance with regulations, policies and established procedures. Fosters a productive, rewarding work environment that provides exceptional service to internal and external members in alignment with the Credit Union’s core values. Identifies and analyzes opportunities to improve internal processes and documents procedures that provide clarity for staff to perform their jobs accurately and efficiently. Partners with management and other CU departments to provide exceptional service to our members and to help members meet their loan and financial needs.


    Job Duties:

    • Hire, develop and lead the consumer servicing staff to ensure that members receive a high quality of service in line with the Credit Union’s core purpose of being “Our Members’ Trusted Partner for Financial Success”. Ensure employees have the proper tools, resources, training and support to successfully perform the requirements of their job.
    • Establish clear work objectives, timelines, and priorities for self and team. Provide guidance and direction to team to ensure all functions are performed properly and within established time frames. Monitor staff workloads to ensure the department is properly staffed. Perform team functions as needed.
    • Monitor, evaluate and document employee performance, providing appropriate recognition or corrections as needed. Coach with a view to success.
    • Seek out areas for improvement in efficiencies, making recommendations and proceeding with enhancements whenever appropriate and possible.
    • Be fully trained in the mortgage servicing area in order to back up the Loan Services Manager as needed. Must be fully trained in all escrow procedures, investor accounting, payment processing and correction, and loan import in order to make critical impact decisions.
    • Using strong, independent judgment, respond appropriately to complex problems/issues regarding member loans, identifying and closing any gaps discovered.
    • Monitor all MVD titling processes to ensure SLFCU has secure collateral, MVD invoices are accurate in order to eliminate company losses, and members secure their license plates and registration in a timely manner.
    • Develop and document procedures as they relate to the consumer servicing team and provide staff training on specific procedures. Encourage staff input and empower employees to make proper decisions within the scope of their job.
    • Actively support management in achieving established department goals. When required, actively participate in department and organizational projects, representing the best interests of the Loan Services Department.
    • Maintain a solution-oriented viewpoint when interacting with members, employees, vendors and other Credit Union departments. Anticipate, identify and analyze situations, and develop or offer solutions.
    • Manage employee, Credit Union board/committee member loans (service, audit, research, folder security, etc.).
    • Ensure that member and Credit Union information is treated with the utmost confidentiality and security to support the Credit Union’s core purpose of being “Our Members’ Trusted Partner for Financial Success”.
    • Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department.
    • Perform other duties as assigned by management.

    Requirements

    Experience and Knowledge:

    • Minimum three years’ experience in a lending, loan service or real estate department performing work of the type supervised by this position.
    • Minimum two years supervisory experience, or team lead experience
    • Exceptional knowledge of consumer/mortgage loans, loan documentation requirements, pertinent regulations and other financial services.
    • Thorough knowledge of Credit Union products and services, features, and benefits.
    • Proficient in the use of personal computer applications (i.e. Microsoft Office products and the Internet) and in-house software. Demonstrates ability to learn new software.
    • Mortgage processing or underwriting experience desired.

    Education:

    • Associate's degree (bachelor’s degree desired) in business or related field, and/or successful completion of a specialized course or study in real estate; or equivalent work experience in lieu of degree.

    Interpersonal Skills:

    • Demonstrates excellent interpersonal skills. Able to handle difficult situations appropriately and professionally, de-escalating when necessary.
    • Takes the initiative in responding courteously and efficiently to internal and external members through various delivery channels.
    • Demonstrates daily the Credit Union’s commitment to maintaining a close and caring touch with its members.
    • Possesses strong leadership skills. Serves as a positive role model to others.
    • Able to gain the cooperation of others and interact with internal/external contacts and all levels of staff appropriately.
    • Demonstrates willingness and ability to train others effectively.
    • Functions effectively within a team environment.

    Communication:

    • Demonstrates excellent oral and written communication skills.

    Other Skills:

    • Experience handling detailed type tasks. Demonstrates outstanding attention to detail and accuracy.
    • Demonstrates ability to research and analyze complex issues.
    • Makes independent decisions to resolve complex issues appropriately.
    • Displays excellent organizational, time management and problem-solving skills. Able to manage a heavy workload through prioritizing tasks, organizing paperwork and meeting deadlines.
    • Able to make prudent decisions that are timely, well researched and reflect awareness of impact.
  • 1 Day Ago

S
CONSUMER UNDERWRITER/LOAN OFFICER
  • Sandia Area Federal Credit Union
  • Albuquerque, NM FULL_TIME
  • OVERALL JOB PURPOSE The Loan Officer will be responsible for interviewing, analyzing, underwriting and rendering decisions on loan applications using background information, applicant’s credit history...
  • 4 Days Ago

K
Consumer Loan Processor
  • Kirtland Federal Credit Union
  • Albuquerque, NM FULL_TIME
  • Working at Kirtland CU is more than a job-it's a career! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a competitive salary, great benefit...
  • 1 Month Ago

D
Quality Assurance
  • Department of the Air Force - Agency Wide
  • Albuquerque, NM OTHER
  • For additional information on direct hire opportunities with the Air Force please click here. Once on the Air Force Civilian Careers website, click "LEARN MORE ABOUT DIRECT HIRE JOBS" and click on the...
  • 21 Days Ago

V
Quality Assurance Technician (FT)
  • VIP-STAFFING.COM
  • Albuquerque, NM FULL_TIME
  • Are you a motivated individual seeking a career that offers professional growth and personal fulfillment? Our client is currently seeking a Quality Assurance Technician and wants just that. From the o...
  • 20 Days Ago

A
Quality Assurance Representative
  • Amtech Systems, LLC
  • Albuquerque, NM FULL_TIME
  • TransCore-Amtech Systems (AMS), a subsidiary of ST Engineering, is seeking a full time Quality Assurance Representative (QAR) to join our team in Albuquerque, New Mexico. Job Summary: Performs in-proc...
  • 21 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Consumer Loan Quality Assurance Auditor jobs found in Rio Rancho, NM area

A
Quality Inspector - Weekend - Night Shift
  • ABB LTD
  • Albuquerque, NM
  • Quality Inspector - Weekend - Night Shift Take your next career step at ABB with a global team that is energizing the tr...
  • 3/28/2024 12:00:00 AM

T
Shift Manager
  • The Judge Group
  • Albuquerque, NM
  • Mission Foods is currently seeking a skilled Shift Manager for their Albuquerque, NM location. The Shift Manager will be...
  • 3/28/2024 12:00:00 AM

T
FOOD SAFETY SPECIALIST
  • The Judge Group
  • Albuquerque, NM
  • Our client, a high quality and well established Food Manufacturing Company, is again growing and now seeking a talented ...
  • 3/28/2024 12:00:00 AM

D
Medical Instrument Technician Gastroenterology (GI)
  • Department of Veterans Affairs
  • Albuquerque, NM
  • Summary The New Mexico VA Healthcare Network is recruiting for a Medical Instrument Technician Gastroenterology (GI) ass...
  • 3/28/2024 12:00:00 AM

U
RN PSYCH OUTPT
  • University of New Mexico - Hospitals
  • Rio Rancho, NM
  • UNM Hospitals participates in the Clinical Advancement Program (CAP) and depending on your Nursing Education and Nationa...
  • 3/28/2024 12:00:00 AM

M
Quality Control Inspector
  • Marpac Inc
  • Albuquerque, NM
  • Job Description Job Description Job Title: Quality Control Inspector Job Summary: We are looking for a dedicated and mot...
  • 3/27/2024 12:00:00 AM

O
Aviation Quality Inspector
  • Onin Staffing
  • Albuquerque, NM
  • Job Description Job Description - Competitive pay rates - Licensed Airframe and Powerplant under FAR Part 65 - Affordabl...
  • 3/27/2024 12:00:00 AM

U
Behavioral Health Nurse
  • University of New Mexico - Hospitals
  • Rio Rancho, NM
  • UNM Hospitals participates in the Clinical Advancement Program (CAP) and depending on your Nursing Education and Nationa...
  • 3/27/2024 12:00:00 AM

Rio Rancho (Spanish: Río Rancho) is the largest city and economic hub of Sandoval County in the U.S. state of New Mexico. A small portion of the city extends into northern Bernalillo County. It is the third-largest and also one of the fastest expanding cities in New Mexico. As of the 2010 census, Rio Rancho had a population of 93,820. Rio Rancho is part of the Albuquerque Metropolitan Statistical Area. Rio Rancho is located at 35°17'10" North, 106°40'14" West (35.286185, -106.670660). It lies in the Albuquerque Basin to the west of the Rio Grande, which bounds the northeast corner of the city....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Auditor jobs
$54,093 to $74,436
Rio Rancho, New Mexico area prices
were up 2.5% from a year ago

Consumer Loan Quality Assurance Auditor in Omaha, NE
If you are a consumer loan quality assurance auditor than you most likely know that you are qualified for the job.
December 03, 2019
Consumer Loan Quality Assurance Auditor in Great Falls, MT
The quality control checklist becomes very extensive before final closure of an audited loan.
January 05, 2020
Consumer Loan Quality Assurance Auditor in Benton Harbor, MI
Consumer loan quality assurance auditing is a specialized field.
December 06, 2019