Consumer Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Consumer Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Consumer Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
SUMMARY:
Responsible for managing the flow of product and staff working on the production floor. Ensures that products reprocessed are done so according to written manufactures IFU’s, best practice standards and SPSA procedures and work instructions. Manage all aspects of the reprocessing areas including staffing, supplies, and production. Monitor customer requirements to ensure expectations are met, and coach staff on operational process steps.
Duties and Responsibilities:
Supervisory Responsibilities:
The Shift Supervisor has direct supervision of all operational staff on the designated shift.
Travel Requirements:
None
QUALIFICATIONS:
Experience:
Minimum of 3 years of production floor experience is required. 2-3 years supervisor experience with progressively increasing responsibility in a sophisticated, industry- leading manufacturing or process-oriented operation. Healthcare industry or medical device experience is preferred. Previous customer facing experience is preferred.
Education:
College degree is preferred. Equivalent work experience may be substituted for educational background. High School diploma or GED required.
Certification in sterile processing (CRCST) from HSPA is required. Certification in healthcare leadership is preferred.
Knowledge, Skills, Abilities:
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Working Conditions:
Work is performed in a fast-paced indoor production area with little exposure to dust and high temperatures; moderate exposure to excessive noise; climate-controlled environment; and controlled access. Frequent exposure to bio-hazardous materials and strong odorous chemicals or elements.
SPSA is an Equal Opportunity Employer
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
Schedule:
Experience:
License/Certification:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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