Consumer Loan Officer jobs in Elk Grove, CA
Consumer Loan Officer develops and services consumer loans. Interviews loan applicants to determine financing needs and to offer the appropriate loan products and repayment arrangements. Being a Consumer Loan Officer evaluates loan applications and applicant creditworthiness. Once a loan is approved and negotiated, monitors loan payments, and provides customer service to ensure the borrower's questions are answered and needs are met, and that the loan is repaid appropriately. Additionally, Consumer Loan Officer maintains accurate and thorough records, and follows all applicable organizational, state, and federal policies and regulations. Requires a high school diploma. Typically reports to a manager or head of a unit/department. The Consumer Loan Officer works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Officer typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Officer jobs
Consumer Loan Servicing Specialist
- Golden 1 Talent Acquisition Team
-
Sacramento, CA
FULL_TIME
- Title: CONSUMER LOAN SVCNG SPCLST Department: CONSUMER LOAN SERVICING Status: Non-exempt Reports to: SUP – CONSUMER LOAN SERVICING job code: 1798 Pay Scale: $24.29 - $25.00 Hourly GENERAL DESCRIPTION: As a consumer loan servicing specialist, you will provide a seamless experience for our members in managing their loans, while supporting leadership with department level initiatives and testing. This experienced level position plays a crucial role in driving innovation and implementing process improvements. This position requires an advanced understanding of loan servicing operations, analytical skills, and the ability to collaborate with cross-functional teams. A specialist supports technician level staff, while supporting requests that require special handling up to vendor or project involvement. Key responsibilities include, projects, validations for system updates, new products, and product improvements. In addition, tracking production and service level agreements, quality control support, complicated research, and escalations. Team collaboration and positive communication, while demonstrating adaptability and resilience. TASKS, DUTIES, FUNCTIONS: Engage with members via phone and email, providing exceptional service and assistance with loan related inquiries, demonstrating alignment with our Mission, Vision, and Core Values. Support team in processing requests submitted through the Consumer Loan Servicing queues, email inboxes, faxes and by mail. Assist technicians and handle escalations in a solutions-based manner, as a first line attempt of resolution prior to passing to leadership. Department specific duties may include advanced servicing or subject matter expertise in the following: Service pack validation, new product testing, statement validations. Initiate and validate rate change processes on variable rate loan products. Advanced servicing of equity loans including ensuring proper closing, title research and release resolutions, fixed rate segment servicing, including letter quality controls and general oversight of demand payoff processing. Partner with accounting to research and clear differences in assigned general ledger accounts. Support AB2311 by working escalated or delayed refund processing, exception processing and letter generation. Support vehicle title perfection through planned strategies and partnerships with indirect lending teams and dealerships. Monitor and ensure posting of insurance commission income and expenses related to product protection. Support adding, cancelling, and refunding of ancillary loan products offered. Loan product portfolio management, including reporting, monitoring for errors, and onboarding new products, to include, testing and validating. Mapping and servicing electronic forms, support generating new and servicing existing. Monitor reporting, provide error resolution, with a strong focus on regulatory compliance in servicing standards. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Must pass all regulatory and compliance courses and apply knowledge to daily tasks. Identify and propose processing optimization, with a digital focus, to enhance the effectiveness of servicing operations. Lead implementation of digitally focused projects. Establish a collaborative environment by actively engaging with colleagues to share best practices and ideas. Supporting training technicians and temporary employees. Mentor employees to ensure a high level of knowledge transfer. Create open and honest communication, give, and encourage feedback. Coordinate and monitor daily workflows of department. Highly engaged participation in huddles and meetings, lead meetings as needed. Support annual procedure update process. Support production reporting, ensuring service level agreements are met and work is delegated to technicians in prioritizing order. Innovate mindset with a passion for process improvement. Proactive and self-motivated. Provide additional department support and perform other tasks and duties as needed. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to assist staff, members, and third parties. Must possess sufficient manual dexterity to skillfully operate laptop, and other standard office equipment, such as financial calculators, cellphone, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff. EXTERNAL: Members, vendors and third parties. QUALIFICATIONS: EDUCATION: Successful completion of high school curriculum and/or equivalent work experience. EXPERIENCE: 3 or more years at a financial institution performing customer service in the financial industry in a progressively advancing role, with a focus on complex tasks and process improvement, extensive loan research and resolution, report creation and analysis, training, and mentorship experience, testing and validating experience, vehicle and home titling and release processing. Experienced level in servicing ancillary loan products. KNOWLEDGE / SKILLS: Previous experience in customer service, financial institution experience required. In-depth knowledge of loan products, regulations, and industry best practices. Experience in consumer loan products, with emphasis on loan servicing experience. Advanced knowledge of California DMV motor vehicle regulations pertaining to vehicle titling and release regulations, credit dispute requirements and/or real estate reconveyance processes, required. Knowledge of electronic DMV titling Strong analytical and problem-solving skills Excellent communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Ability to multi-task is required with a high level of accuracy. Working knowledge and ability to use Microsoft Office software and standard office equipment. Good follow-up skills. Ability to work independently. Ability to work in a fast-paced environment. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. May require minimal travel, local and statewide by car or public conveyance for Credit Union business. LICENSES / CERTIFICATIONS: Possess a valid California driver’s license. THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES. REV. 3/15/2024
- 6 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Roseville, CA
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 18 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Grove, CA
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 28 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
West Sacramento, CA
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 1 Month Ago
INFORMATION OFFICER I (SPECIALIST)
- Department of Consumer Affairs
-
Sacramento, CA
FULL_TIME
- Job Description and Duties Under the direction of the Information Officer (IO) II, the incumbent performs the more difficult and professional work associated with the Board’s public-information activi...
- 18 Days Ago
Loan Officer
- Serv Corp
-
Sacramento, CA
TEMPORARY,PART_TIME,FULL_TIME
- Serv Corporation A Mortgage Broker and Real Estate Company! Hiring Mortgage Loan Officers Remote position. To be a Mortgage Loan Officer at Serv Corp you must have an active California NMLS License wi...
- 8 Days Ago
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0 Consumer Loan Officer jobs found in Elk Grove, CA area
Personal Banker - Roving Sierra Valley District
- WELLS FARGO BANK
-
Sacramento, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/18/2024 12:00:00 AM
Personal Banker - Roving Sierra Valley District
- WELLS FARGO BANK
-
Folsom, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/18/2024 12:00:00 AM
Personal Banker - Roving Sierra Valley District
- WELLS FARGO BANK
-
Citrus Heights, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/18/2024 12:00:00 AM
Personal Banker - Roving Sierra Valley District
- WELLS FARGO BANK
-
Orangevale, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/18/2024 12:00:00 AM
Personal Banker - Roving Sierra Valley District
- WELLS FARGO BANK
-
El Dorado Hills, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/18/2024 12:00:00 AM
Personal Banker - Roving Sierra Valley District
- WELLS FARGO BANK
-
Placerville, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/18/2024 12:00:00 AM
Personal Banker Roving - Mulholland District
- WELLS FARGO BANK
-
Brentwood, CA
- Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
- 4/16/2024 12:00:00 AM
Financial Service Representative -Slatten Ranch Branch
- Travis Credit Union
-
Antioch, CA
- **Description** **M-F 9:30-6:00, Sat 9:30-2:30 Day off TBD 37 hours/week** **Summary:** Travis Credit Unions (TCU) Finan...
- 4/16/2024 12:00:00 AM
About Elk Grove, California
Elk Grove is a city in Sacramento County, California, located just south of the state capital of Sacramento. It is part of the Sacramento–Arden-Arcade–Roseville Metropolitan Statistical Area. As of 2018, the population of the city was estimated at 173,702. The second-largest city in Sacramento County, Elk Grove was the fastest growing city in the U.S. between July 1, 2004, and July 1, 2005. The City of Elk Grove incorporated on July 1, 2000. It is a general law city with a council/manager form of government. One of Elk Grove's most significant aspects is the Elk Grove Unified School District, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Officer jobs
$52,111 to $66,847
Elk Grove, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Consumer Loan Officer do?
Consumer Loan Officer in Canton, OH
You analyze data, research and investigate credit histories thoroughly, collect documentation, and prepare loan documents.
December 02, 2019
Consumer Loan Officer in Portsmouth, OH
Jennie has been working for CCU for over 8 years and has over 10 years of loan experience.
February 17, 2020
Consumer Loan Officer in Chicago, IL
Consumers take out loans for many reasons, such as buying a car or paying college tuition.
January 06, 2020