Consumer Loan Collector jobs in Daytona Beach, FL

Consumer Loan Collector contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining suitable collection solution. Being a Consumer Loan Collector requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collector may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Loss draft associate
  • Proctor Loan Protector
  • Daytona Beach, FL FULL_TIME
  • Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

    Job Title : Loss Draft Associate

    FLSA Status : Non-Exempt

    Department : Lender Solutions

    Reports to : Manager of Lender Solutions

    Location : Proctor - 166

    Who are we? What do we do? Company Overview :

    Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

    What's the culture like at Proctor Loan Protector?

    At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities.

    We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment

    What can I expect from working at Proctor Loan Protector?

    • Fun work environment with a variety of work
    • Being part of a team
    • Career growth
    • Ability to highlight your skills
    • Feel valued
    • Great benefits, pay and culture

    Tell me more about this role, what would I be doing?

    Summary :

    The Loss Draft Associate monitors the repair process for losses suffered by borrowers using the loss draft module. This requires working in a call center environment.

    All activity pertaining to the claim must be documented in the loss draft module and in some cases the client's servicing system as well.

    Essential Duties and Functions : include the following. Other duties may be assigned.

    • Accept incoming phone calls
    • Make outbound phone calls to follow up on claims
    • Monitor and respond to incoming emails
    • Monitor and respond to incoming voicemails
    • Understand and apply business rule requirements
    • Understand and apply investor requirements
    • Document claim activity in the loss draft module
    • Order inspections for claims
    • Request disbursements for ongoing claims

    Competencies :

    • Planning / organizing-the individual prioritizes and plans work activities and uses time efficiently.
    • Interpersonal skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication-the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
    • Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Safety and security-the individual observes safety and security procedures and uses equipment and materials properly.

    Qualifications :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    Required :

    • High School Diploma / GED
    • Computer knowledge - Proficient in Windows based environment
    • Microsoft Office Skills
    • Strong analytical skills
    • Customer Service Skills
    • Strong communication skills both written / verbal
    • Strong organizational skills
    • Attention to detail
    • Ability to prioritize workflow and work in a fast paced environment
    • Works well in a team environment
    • Attendance / Quality / Production must meet or exceed PFI standards

    Preferred :

    • Customer Service Experience
    • College degree
    • Insurance / Mortgage Servicing knowledge
    • Property insurance claim experience

    Physical Requirements Necessary on a Regular Basis :

    • Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
    • Vision sufficient for use of a computer monitor.
    • Sedentary position. Ability to sit at a desk 7-8 hours per day.
    • Worker not substantially exposed to adverse environmental conditions

    Pay Ranges :

    Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more.

    We offer competitive pay while still allowing for compensation growth within the position and company.

    This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

    EEO Statement :

    Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

    We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

    Last updated : 2024-03-07

  • 18 Days Ago

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Loss Draft Escalation Specialist I
  • Proctor Loan Protector
  • Daytona Beach, FL FULL_TIME
  • Job Title: Loss DraftEscalation Specialist I FLSA Status: Non-Exempt Department: Lender Solutions Reports to: Manager of Lender Solutions Location: Proctor – 166 Who are we? What do we do? Company Ove...
  • 7 Days Ago

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Customer Service Representative
  • Proctor Loan Protector
  • Daytona Beach, FL FULL_TIME
  • Job Title: Call Center Associate FLSA Status: Non-Exempt Department: Call Center Reports to: Call Center Manager Location: Proctor – 166 Who are we? What do we do? Company Overview: Proctor Loan Prote...
  • 8 Days Ago

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Quality Control Technician
  • KIK Consumer Products
  • Palm, FL FULL_TIME
  • Quality Control Technician – Batch Process Control We are KIK! We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North Ame...
  • 9 Days Ago

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Consumer Access Specialist Overnights
  • AdventHealth Fish Memorial
  • Orange City, FL FULL_TIME
  • Description Consumer Access Specialist / Patient Registration All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Progr...
  • Just Posted

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Consumer Access Specialist
  • AdventHealth Daytona Beach
  • Daytona Beach, FL FULL_TIME
  • Description Consumer Access Specialist / Patient Registration All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Progr...
  • 7 Days Ago

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0 Consumer Loan Collector jobs found in Daytona Beach, FL area

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Merchandise Associate - Speed Shop - Daytona Beach
  • AEG
  • Daytona Beach, FL
  • In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete ...
  • 3/28/2024 12:00:00 AM

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Cashier Associate
  • Burlington Stores
  • Daytona Beach, FL
  • If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, I...
  • 3/28/2024 12:00:00 AM

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Retail Sales Associate (Part-Time)
  • AutoZone, Inc.
  • Daytona Beach, FL
  • AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expecta...
  • 3/28/2024 12:00:00 AM

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Retail Store Associates and Stockers - 5100
  • Big Lots
  • Daytona Beach, FL
  • Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy ex...
  • 3/28/2024 12:00:00 AM

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DSW Store Associate Part-Time
  • DSW (Designer Brands Inc.)
  • Daytona Beach, FL
  • General Summary Store Associates provide friendly service to customers shopping in-store and those engaging through omni...
  • 3/28/2024 12:00:00 AM

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Housemen / Floor Tech
  • Solaris Healthcare Daytona
  • Daytona Beach, FL
  • Come join our 5-star quality measure, Joint Commission accredited, best-in-area rated facility! Our team mission is to f...
  • 3/28/2024 12:00:00 AM

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DSW Store Associate Part-Time
  • Designer Brands
  • Daytona Beach, FL
  • General Summary Store Associates provide friendly service to customers shopping in-store and those engaging through omni...
  • 3/27/2024 12:00:00 AM

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Krystal - Cashier
  • Krystal
  • Daytona Beach, FL
  • Your job as cashier will be a blend of hospitality and operations. Aside from taking orders and processing payments, you...
  • 3/27/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collector jobs
$34,130 to $40,073
Daytona Beach, Florida area prices
were up 1.5% from a year ago

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According to the Consumer Loan Collector Job Description, these collection employees are responsible for contacting customers that are delinquent in the repayment of their loans and also to obtain these said payments.
December 17, 2019
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This can be very stressful and very demanding, mentally and emotionally, for the loan collector.
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Consumer Loan Collector in Buffalo, NY
Abusive language, threats, and harassment by a consumer loan collector can result in a lawsuit.
January 05, 2020