Consumer Loan Collector jobs in Chico, CA

Description

General Description:

Under the direct supervision of the Corrections Field Services Manager, is responsible for the performance of a wide variety of covid collections (including but not limited to anterior nares, oral fluid, and saliva) and data entry while stationed in a correctional facility. It is the Corrections Field Collector’s job to provide a high level of professionalism and to promote a working atmosphere with a high quality of customer service. This position ensures individuals are serviced professionally, promptly, and accurately. This position will be stationed in a correctional facility.

Responsibilities:

• Greets and attends to the needs or requests of individuals waiting for service.
• Treats all clients with dignity and respect.
• Support and educate anxious clients to alleviate their discomfort.
• Completes all new hire and ongoing trainings in the areas of customer service, data entry, and collections.
• Access client information and process all paperwork with special attention to detail and accuracy.
• Processes all specimen collections accurately and timely.
• Maintains client confidentiality with all services.
• Inputs data and maintains client information as needed.
• Collects and processes antigen testing.
• Verbally instruct clients in the correct processes for all services provided including collection procedures.
• Abide by all requisition procedures.
• Quality control and review of samples and requisition forms.
• Provide shift coverage when needed due to staff illness, weekend coverage, and/or vacation coverage.
• Completes all other tasks as assigned by Corrections Field Services Manager
• Other duties as assigned

Qualifications

Qualifications:

• High school diploma or equivalent.
• Previous data entry experience and organizational skills.
• Medical field experience preferred
• Must be detail oriented.
• Ability to handle high work volume accurately at a fast pace and to work independently of supervision.
• Must pass eligibility to enter correctional facilities.
• Proficient in MS Office/Excel 6. Proficient in LabDaq and LabNexus