Consumer Loan Collection Supervisor supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses.
Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
In the Role
Deliver results related to individual and branch sales goals as well as customer expectations
Develop new relationships and maintain existing relationships - working with customers throughout the loan process and loan life cycle
Present financial solutions, based on customer needs, that meet their goals
Present customers with optional insurance products
Educate customers on the terms and conditions of their loan to ensure a clear understanding
Learn how to utilize credit underwriting techniques and sales tools
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
Requirements : HS Diploma / GED
HS Diploma / GED
Preferred :
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location : On site
Jo b F un c t i on s / R e s pon s i b i l i t i e s :
h a nd li n g ac c o un t a c t i v i t i e s r e l a te d t o c o l l e c t i o n acc o un t s, i n cl ud i n g ph o n e calls a n d f ace t o f a ce c om m un ica t i o n s w i t h c u s t om e rs.
3 0 % Bra n ch Supp o r t : P r e p ari n g r e p o r t s, c o rr e s p o nd e n c e s, t ra n sac t i o n d o c u m e n t a t i o n , a n d r e c o r d i n g a n d fili n g d o c um e n t a t i o n ;
o p e ra t e s c ash d r a we r, p r o c e ss e s b a n k d e p o si t s, m ai n t ai n s r e c o r d s a n d b ala n c e s.
3 0 % B u si n e ss D e v e l o p m e n t : A c t i ve l y m ar k et s a n d s e lls all b ra n ch p r o du c t s a n d s e r v i c e s t o i nd i v i du als a n d m e rc h a n t s.
Me r c h a n t a n d b a n k v isi t s r e qu ir e d .
5 % Pe r f o r m all ot h e r du t i e s a s assig n e d b y m a n ag e m e n t .
N ot e : R e g u lar a t te nd a n ce r e s u l t i n g in m eet i n g a n d / o r ex c ee d i n g p e r f o r m a n ce st a nd ar d s r e qu ir e d
Last updated : 2024-04-25
0 Consumer Loan Collection Supervisor jobs found in Lehi, UT area