Consumer Loan Collection Supervisor supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
GET HIRED AND RECEIVE A $1500.00 SIGN ON BONUS
Collections Supervisor ProCollect’ s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collections Supervisor you will carefully adhere to policies, procedures. and laws related to consumer collections. Responsibilities of the Collections Supervisor include:
Working past due accounts via phone
Handling escalated calls
Maintaining accurate collection notes on past due accounts
Providing general supervision and training of a collection floor
Operating a collections database in a Windows-based operating system
Communicating professionally with consumers and team members
Coordinating supervisor duties
Evaluating and monitoring employee’s performance
Assisting with interviews
Implementing company policies and procedures
Ability to thrive in a fast-paced quota-driven work environment.
Available to work a rotating shift for collection floor coverage.
Collection floor hours are as follows:
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00arn - 6:00pm
Saturday: 8:00am - 3:00pm
Strong verbal and written communication skills to include phone etiquette in a professional collection environment.
Goal oriented
Must meet daily. weekly, and monthly goals
Must be punctual and dependable.
Benefits:
As a Collections Supervisor with ProCollect you can expect compensation based on your performance. We offer a base salary, uncapped commission, and a $1,500 sign-on bonus!
We offer a full benefits package including medical, dental, vision, supplement insurance plans.
ProCollect pays 50% of major medical insurance.
Job Type: Full-time
Pay: $2,100.00 - $3,500.00 per month
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