Consumer Loan Collection Supervisor supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Univest Financial Corporation (UVSP), has approximately $7.8 billion in assets and $4.7 billion in assets under management and supervision (as of December 31, 2023). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. In 2023, Univest donated $2.4 million to our communities, and our employees volunteered more than 13,100 hours.
At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. Seeking career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs based financial solutions in the communities we serve.
We're hiring a Consumer Loan Opener/Post Closer to join our Consumer Lending Support Team.
This position is responsible for the review of new Consumer Applications and the review and delivery of closed Consumer/Home Equity loan packets to loan servicing. This requires coordination between multiple parties, attention to detail and the ability to work under deadlines.
Responsibilities Include:
Review Consumer Loan applications received for completeness
Ensure timely input of application information into loan software
Assemble loan folders
Review Consumer and Home Equity closing packages for completeness and compliance for delivery to
Loan Servicing to ensure the new loan is opened accurately in a timely manner
Uploading all Home Equity documents and ensuring information is accurately completed in Encompass prior to delivery of documents to Loan Servicing
Maintain a log of trailing and missing documents and follow-up on a timely basis with the respective party to ensure all documents are received and the loan files are complete
Ensure HMDA data is entered correctly accurately in Encompass on each loan
Track loan closings each month to ensure all documents for each loan are received
Monitor Team email boxes to ensure all information is received and update in a timely manner
Prepare and mail Adverse Action Letters for Consumer Loans
Perform additional duties as assigned including learning duties within the Consumer Department team in order to assist as a back up
Responsible for compliance with laws and regulations that apply to this position, including the Univest Code of Conduct
High school diploma or equivalent
Ability to work in a fast-paced environment while interacting with branch staff, sales staff, vendors, and customers
Must be highly organized, detail oriented and able to work within multiple deadlines
Demonstrated ability to work through and resolve problems
Ability to learn quickly and work with multiple systems
Must possess a positive attitude, strong communication and customer service skills
Knowledge of consumer loan guidelines, regulations and requirements preferred
Knowledge of Microsoft Office preferred
Click here for Benefit Information
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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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