Consumer Loan Collection Supervisor supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The Capitol Hotel Hartford is looking for a Front Desk Agent to join our front desk team. Prior hotel front desk experience is desired. However, we are willing to train the right person. An agreeable attitude and superior customer service skills are required.
The Front Desk Agent shift can vary from daytime to evening, Sunday through Saturday.
Principal Responsibilities of Front Desk Agent:
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services and amenities and upsells products to the guests.
Essential Functions:
PHYSICAL REQUIREMENTS:
Below is a listing of the physical requirements for the standard performance of this job:
Frequency Key: Rare, Occasional, Frequent, or Constant
OTHER DUTIES
Assimilate into the company culture through understanding, supporting and participating in all elements of corporate policies. Demonstrate working knowledge of the service standards.
Regular attendance in conformance to the standards, which may be established by Packard from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SAFETY REQUIREMENTS
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health of safety:
Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles):
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation.
QUALIFYING STANDARDS
Education
High School graduate or equivalent required.
Experience
One to two years of prior guest service experience are preferred. Prior hospitality experience is also preferred.
Licenses or Certificates
None.
Grooming
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. A high school graduate education or equivalent is required. One year of experience as a Hotel Housekeeper is preferred.
Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than two weeks after the close of this job ad.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status.
When you join the Avalon Hospitality Group team, you become a member of its team, which has been working and growing together for more than 25 years. At Avalon, team members are encouraged and rewarded for their achievements. We welcome guests with clean guestrooms and thoughtful service. If you share these values, we encourage you to explore your next career opportunity with Avalon.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
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