Consumer Loan Collection/Recovery Rep. jobs in Cleveland, OH
Consumer Loan Collection/Recovery Rep. is responsible for contacting "bad debt" customers to collect payments and settle accounts. Initiates account settlements pre-approved by a supervisor. Being a Consumer Loan Collection/Recovery Rep. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collection/Recovery Rep. may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Collection/Recovery Rep. jobs
Consumer Loan Servicing Specialist
- First Mutual Holding Company
-
Westlake, OH
FULL_TIME
-
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Job Type
Full-time
Description
Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities:Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required.The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC.
Requirements
Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required.Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred.Necessary competencies:ResilienceCollaborationCommunicationService OrientationQuality FocusedOrganizational Skills AccountabilityPhysical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.
First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work. - 10 Days Ago
Consumer Loan Sales Specialist
- Dev
-
Euclid, OH
FULL_TIME
- Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
- 11 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Maple, OH
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 15 Days Ago
Consumer Loan Officer
- PSE Credit Union, Inc.
-
Cleveland, OH
FULL_TIME
- PSE Credit Union, Inc., $300 million in assets, boasts nearly 70 years in business with 5 branches proudly serving our members in Cuyahoga, Lorain, and Medina Counties. As part of our Core Values, we ...
- 24 Days Ago
Experienced Loan Officer - Consumer Direct
- Mutual of Omaha Mortgage
-
Hills, OH
FULL_TIME
- Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Mutual of Omaha Mortgage is inspired by hometown values and committed to being resp...
- 1 Month Ago
Experienced Loan Officer - Consumer Direct
- Mutual of Omaha Mortgage
-
Hills, OH
FULL_TIME
- Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years!Mutual of Omaha Mortgage is inspired by hometown values and committed to being respo...
- 1 Month Ago
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0 Consumer Loan Collection/Recovery Rep. jobs found in Cleveland, OH area
Customer Advocate
- Community Choice Financial Family of Brands
-
Euclid, OH
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/17/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Cleveland, OH
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/16/2024 12:00:00 AM
Commercial Collections Specialist
- Joseph ,Mann & Creed
-
Brook Park, OH
- Job Description Job Description Joseph, Mann & Creed is a fully licensed Collection Agency with a call center located in...
- 4/15/2024 12:00:00 AM
Customer Service Representative
- Shakeronline
-
Cleveland, OH
- - Increase your productivity, customize your experience, and engage in information you care about. **Job Opportunities**...
- 4/15/2024 12:00:00 AM
Help Desk Consultant
- Erp Recruiting Llc
-
Beachwood, OH
- Help Desk Consultant 6 month Contract to hire Immediate Need What you will be doing: Assist clients requests and deliver...
- 4/15/2024 12:00:00 AM
Customer Service Representative
- Healthcare Outsourcing Network, LLC
-
Cleveland, OH
- Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
- 4/14/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Euclid, OH
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/10/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Mayfield Heights, OH
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 2/1/2024 12:00:00 AM
About Cleveland, Ohio
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States.
The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection/Recovery Rep. jobs
$33,250 to $45,164
Cleveland, Ohio area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Consumer Loan Collection/Recovery Rep. do?
Consumer Loan Collection/Recovery Rep. in Santa Barbara, CA
After a federal tax rate of 12% has been taken out, Consumer Loan Collection/Recovery Rep.
December 16, 2019