Consumer Loan Collection Manager jobs in New Hampshire

Consumer Loan Collection Manager manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Being a Consumer Loan Collection Manager requires a bachelor's degree. Typically reports to a top management. The Consumer Loan Collection Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Consumer Loan Collection Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Loan Servicing Manager
  • Bellwether Community Credit Union
  • Merrimack, NH FULL_TIME

  • TITLE: LOAN SERVICING MANAGER


    General Summary:

    This position is responsible for the supervision of the Loan Servicing Department staff to include serving as a mentor and coach for the staff. Ensures an appropriate and complete system of checks and balances are in place regarding quality control of consumer loans and mortgages. These responsibilities include mortgage servicing functions under FNMA guidelines servicing taxes, insurance (including GAP, MRC, Flood, and Title), escrow analysis, discharges, payoffs, loan payments, autopay, cancellations, etc., and adjustments to loan products (conversions, modifications, etc.), as well as fulfillment of all FNMA Servicing requirements.

    Essential Functions:

    • Effectively supervise direct reports. Carry out supervisory responsibilities in accordance with BCCU's policies, procedures, and applicable laws, including the following:
      • interviewing, hiring, terminating, and training employees
      • planning, assigning, and directing work.
      • appraising performance, development, and coaching
      • rewarding and disciplining employees
      • addressing complaints and resolving problems
      • authority to confidentially process the quality control employee loan files.
    • Responsible for the coordination of daily functions of the Loan Servicing Department to include but no limited to:
      • Quality control processes to ensure account system data is accurate.
      • Review loan documentation is obtained and archived.
      • Daily, weekly, monthly, and annual review, monitoring and management of various reports.
      • Ensure loan exceptions are resolved in a timely manner.
      • Partner with the other teams to proactively reduce exceptions and resolve issues.
      • Timely reporting, remittance, and reconciliation of escrow accounts.
      • Respond to help desk requests, ensuring accurate, efficient, and timely member service and issue resolution.
      • Review of declined and withdrawn real estate loans.
      • HMDA reporting.
      • Review/Approve monthly CUNA reports to include outstanding claims.
    • Implement new loan products & services, procedures, checklists, and system enhancements to include mortgage products.
    • Maintains current and comprehensive knowledge of federal and state regulations, including Flood and PMI, and the Bank's policies and procedures in Loan Operations. Ensures compliance of the Bank's internal controls and regulatory requirements in daily operations.
    • Always ensure customer privacy and confidentiality in all areas of the job Ensure physical security that includes dual controls, audits, compliance with regulatory policies and procedures, and appropriate use of signing authority and overrides.
    • Assist with the annual budget and monitor progress to stay within approved plan.
    • Support all activities of the Loan Servicing Department and serve as backup in the absence of the VP/Operations.
    • All BCCU employees must understand and comply with all BSA Regulations.

    Required Skills and Abilities:

    • Associate degree in finance or related field is preferred or 5 years progressive loan operations experience that includes specialized training. (i.e., MBA certification(s))
    • 2 years supervisory experience preferred with aptitude to coach and mentor others using influence to change behaviors.
    • Demonstrates strong problem solving and decision-making skills by applying knowledge and experience to develop solutions and implement appropriate action in a timely manner.
    • Professional, well-developed interpersonal skills necessary for communicating information to BCCU staff and external sources to include the membership.
    • Intermediate mathematical skill required for calculations and concepts involving decimals, percentages, fractions, etc.
    • Ability to act individually and within a team environment to achieve personal and corporate goals.

    Job Specifications:

    • Position requires sitting most of the time. Position also requires occasionally bending, squatting, climbing, reaching, and kneeling.
    • Physical surroundings are generally pleasant and comfortable with low level of noise.
    • Ability to lift and/or carry up to 35 lbs.
    • Ability to travel to meetings, community functions, etc.

    Disclaimer

    The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

  • 27 Days Ago

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Store Manager
  • Garage clothing-Store manager-Mall of Rockingham,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 22 Days Ago

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Assistant Store Manager
  • Garage Clothing-Assistant Manager-Rockingham Mall,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 17 Days Ago

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Collection specialist
  • RetailData
  • Seabrook, NH FULL_TIME
  • Field Representative - Flexible Schedules For College Students - No Experience Needed Flexible schedules, you can work within the assigned window anytime the store is open! Need to study for a final? ...
  • 23 Days Ago

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Collection representative
  • Comcast Corporation
  • Manchester, NH FULL_TIME
  • Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of i...
  • 3 Days Ago

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Collection specialist
  • RetailData
  • Somersworth, NH FULL_TIME
  • The pricing intelligence pioneer, RetailData is hiring immediately in your area! Are you retired, want extra income, have extra time on your hands and want to stay active? Retirees are welcome and enc...
  • 3 Days Ago

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Collection Manager
  • CACI International
  • Fort George G Meade, MD
  • Collection Manager Job Category: Science Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph...
  • 3/28/2024 12:00:00 AM

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Collections Manager
  • FIRST SERVICE CREDIT UNION
  • Houston, TX
  • Role: Responsible for overseeing collection activities for FSCU by protecting the assets of the credit union and the cre...
  • 3/28/2024 12:00:00 AM

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Credit/Collection Manager
  • Cornerstone Recruiting
  • Baltimore, MD
  • My client, a steel and pipe supplier, is hiring for a Credit and Collections Manager in Baltimore, MD. The ideal candida...
  • 3/28/2024 12:00:00 AM

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Collection Manager
  • Rent-A-Center
  • Suitland, MD
  • It's Your Career. Own it! We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy....
  • 3/27/2024 12:00:00 AM

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Collection Manager
  • Rent-A-Center
  • Onley, VA
  • It's Your Career. Own it! We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy....
  • 3/26/2024 12:00:00 AM

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Collection Manager
  • RNR Tire Express
  • Richmond, IN
  • Job description The Assistant Collection position is a full-time opportunity offering a family atmosphere, great pay ($3...
  • 3/26/2024 12:00:00 AM

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Collections Manager
  • Sooper Credit Union
  • Arvada, CO
  • The Collections Manager will be responsible for directing and controlling all operations of the Collections Department. ...
  • 3/26/2024 12:00:00 AM

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Credit & Collections Manager
  • Marcolin
  • Somerset, NJ
  • The Credit & Collections Manager is responsible for the strategic management and the day-to-day operations of the Credit...
  • 3/26/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection Manager jobs
$100,626 to $138,200

Consumer Loan Collection Manager in Pascagoula, MS
Area Collections Manager / Collections Manager - Mortgage / Housing Loans / Consumer Durable loans.
January 11, 2020
Consumer Loan Collection Manager in Bangor, ME
A consumer loan collection manager presides over the entire loan collection department and will lead others in the process of collecting money owed to the lender.
February 02, 2020
Consumer Loan Collection Manager in Charleston, SC
The consumer reported never obtaining a loan with the entity.
December 09, 2019