Consumer Loan Branch Manager jobs in Sacramento, CA
Consumer Loan Branch Manager oversees consumer loan activity in a branch with a small to mid-sized loan portfolio. Responsible for achieving loan gain and profit objectives as well as reducing the number of delinquent loans. Being a Consumer Loan Branch Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Consumer Loan Branch Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Branch Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Branch Manager jobs
Consumer Loan Servicing Specialist
- Golden 1 Talent Acquisition Team
-
Sacramento, CA
FULL_TIME
- Title: CONSUMER LOAN SVCNG SPCLST Department: CONSUMER LOAN SERVICING Status: Non-exempt Reports to: SUP – CONSUMER LOAN SERVICING job code: 1798 Pay Scale: $24.29 - $25.00 Hourly GENERAL DESCRIPTION: As a consumer loan servicing specialist, you will provide a seamless experience for our members in managing their loans, while supporting leadership with department level initiatives and testing. This experienced level position plays a crucial role in driving innovation and implementing process improvements. This position requires an advanced understanding of loan servicing operations, analytical skills, and the ability to collaborate with cross-functional teams. A specialist supports technician level staff, while supporting requests that require special handling up to vendor or project involvement. Key responsibilities include, projects, validations for system updates, new products, and product improvements. In addition, tracking production and service level agreements, quality control support, complicated research, and escalations. Team collaboration and positive communication, while demonstrating adaptability and resilience. TASKS, DUTIES, FUNCTIONS: Engage with members via phone and email, providing exceptional service and assistance with loan related inquiries, demonstrating alignment with our Mission, Vision, and Core Values. Support team in processing requests submitted through the Consumer Loan Servicing queues, email inboxes, faxes and by mail. Assist technicians and handle escalations in a solutions-based manner, as a first line attempt of resolution prior to passing to leadership. Department specific duties may include advanced servicing or subject matter expertise in the following: Service pack validation, new product testing, statement validations. Initiate and validate rate change processes on variable rate loan products. Advanced servicing of equity loans including ensuring proper closing, title research and release resolutions, fixed rate segment servicing, including letter quality controls and general oversight of demand payoff processing. Partner with accounting to research and clear differences in assigned general ledger accounts. Support AB2311 by working escalated or delayed refund processing, exception processing and letter generation. Support vehicle title perfection through planned strategies and partnerships with indirect lending teams and dealerships. Monitor and ensure posting of insurance commission income and expenses related to product protection. Support adding, cancelling, and refunding of ancillary loan products offered. Loan product portfolio management, including reporting, monitoring for errors, and onboarding new products, to include, testing and validating. Mapping and servicing electronic forms, support generating new and servicing existing. Monitor reporting, provide error resolution, with a strong focus on regulatory compliance in servicing standards. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Must pass all regulatory and compliance courses and apply knowledge to daily tasks. Identify and propose processing optimization, with a digital focus, to enhance the effectiveness of servicing operations. Lead implementation of digitally focused projects. Establish a collaborative environment by actively engaging with colleagues to share best practices and ideas. Supporting training technicians and temporary employees. Mentor employees to ensure a high level of knowledge transfer. Create open and honest communication, give, and encourage feedback. Coordinate and monitor daily workflows of department. Highly engaged participation in huddles and meetings, lead meetings as needed. Support annual procedure update process. Support production reporting, ensuring service level agreements are met and work is delegated to technicians in prioritizing order. Innovate mindset with a passion for process improvement. Proactive and self-motivated. Provide additional department support and perform other tasks and duties as needed. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to assist staff, members, and third parties. Must possess sufficient manual dexterity to skillfully operate laptop, and other standard office equipment, such as financial calculators, cellphone, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff. EXTERNAL: Members, vendors and third parties. QUALIFICATIONS: EDUCATION: Successful completion of high school curriculum and/or equivalent work experience. EXPERIENCE: 3 or more years at a financial institution performing customer service in the financial industry in a progressively advancing role, with a focus on complex tasks and process improvement, extensive loan research and resolution, report creation and analysis, training, and mentorship experience, testing and validating experience, vehicle and home titling and release processing. Experienced level in servicing ancillary loan products. KNOWLEDGE / SKILLS: Previous experience in customer service, financial institution experience required. In-depth knowledge of loan products, regulations, and industry best practices. Experience in consumer loan products, with emphasis on loan servicing experience. Advanced knowledge of California DMV motor vehicle regulations pertaining to vehicle titling and release regulations, credit dispute requirements and/or real estate reconveyance processes, required. Knowledge of electronic DMV titling Strong analytical and problem-solving skills Excellent communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Ability to multi-task is required with a high level of accuracy. Working knowledge and ability to use Microsoft Office software and standard office equipment. Good follow-up skills. Ability to work independently. Ability to work in a fast-paced environment. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday. May require minimal travel, local and statewide by car or public conveyance for Credit Union business. LICENSES / CERTIFICATIONS: Possess a valid California driver’s license. THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES. REV. 3/15/2024
- 12 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Roseville, CA
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 24 Days Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Grove, CA
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 1 Month Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
West Sacramento, CA
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 1 Month Ago
Loan Manager
- California Community Credit Union
-
Sacramento, CA
FULL_TIME
- (Full-Time - Sacramento) Salary Range: $32.97 to $35.16 depending on experience Qualifications: Minimum of 5 years of progressively responsible lending and management responsibilities. Advanced knowle...
- Just Posted
Branch manager branch
- The Chamberlain Group
-
Sacramento, CA
FULL_TIME
- If you are a current Chamberlain Group employee, please click here to apply through your Workday account. CPSG brings a personal approach to business. Our employees - whether they work in one of our b...
- 24 Days Ago
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0 Consumer Loan Branch Manager jobs found in Sacramento, CA area
Client Relations Specialist
- Star Staffing
-
Sacramento, CA
- Job Description Job Description Client Relations Specialist Sacramento, CA Temporary 3-6 months Compensation: $30-32 per...
- 4/24/2024 12:00:00 AM
Retail Service Advisor
- Office Depot
-
Sacramento, CA
- Job Description At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our custo...
- 4/24/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Sacramento, CA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- WaterCo
-
Sacramento, CA
- Salary Details: $21.00-25.00/hour Culligan employees enjoy a competitive benefits package and exclusive privileges effec...
- 4/22/2024 12:00:00 AM
Customer Service Representative (CSR)
- GWM Inc
-
Sacramento, CA
- Position Objective: The Customer Service Representative representative serves as a direct point of contact for individua...
- 4/22/2024 12:00:00 AM
Parts Handler- with Class A
- PRS Holdings Inc.
-
Sacramento, CA
- Job Description Job Description Pavement Recycling Systems is the Western United States premier provider of Recycling So...
- 4/21/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Sacramento, CA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/10/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Sacramento, CA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 3/27/2024 12:00:00 AM
About Sacramento, California
Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Branch Manager jobs
$61,926 to $81,954
Sacramento, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Consumer Loan Branch Manager do?
Consumer Loan Branch Manager in Knoxville, TN
The branch manager leads, trains and motivates a team involved with lending and collections.
January 24, 2020
Consumer Loan Branch Manager in Oakland, CA
It is not an easy job, nor is it a responsibility to be taken lightly as many banks survive particularly on loans.
November 30, 2019
Consumer Loan Branch Manager in Raleigh, NC
As Retail Branch Manager, Tonia is responsible for all sales and operations activities within the branch, plus development of new loan and deposit business, and building relationships to retain and grow existing business.
December 21, 2019