Consumer Lending Branch Auditor reviews the consumer loan materials and data to ensure accuracy and compliance with company guidelines and policies as well as state and/or federal statutes within one branch. Makes recommendation to improve procedures and other improper documentations accordingly. Being a Consumer Lending Branch Auditor may require a bachelor's degree in area of specialty or in a related area. Typically reports to a manager or head of a unit/department. To be a Consumer Lending Branch Auditor typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
About the Role
Reporting to the Owner Manager, you will provide excellence in customer service whilst achieving business growth and sales targets for retail and commercial lending.
As the Lending Specialist, you will assist the Owner Manager in achieving the Branch’s sales targets by developing tactical planning to deliver on growth targets, which will involve proactive calling to existing BOQ customers for the retention and acquisition to the branch.
Further, you will be required to process loan files through to settlement, ensuring an exceptional customer experience for your customer network.
About you
As one of BOQ’s trusted Lending Specialists, you will be a successful and motivated individual with a passion for helping customers with their lending needs and who consistently delivers an outstanding experience for our customers.
As a daily part of this role will be proactive calling you will need to be comfortable on the phone and your relationship building skills will be second to none, and your natural customer centric approach to your work will ensure you are able to deliver appropriate lending solutions, and build trust and confidence in your interactions.
You will have previous experience in mortgage lending, and enjoy business development, networking with others and involvement in the community.
About Us
With its origins dating back to BOQ is a regional bank with national presence. We are a true alternative to the major banks
Our Perks
Last updated : 2024-03-06
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