Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Position Summary:
The Consumer Relations Supervisors main function is to supervise and oversee the day-to-day functions of the Consumer Relations Department. They must assure that the Team provides exemplary customer service to people who develop issues with the company’s products or services. This will be done through continued teaching, coaching, and developing of team members as well as providing support and guidance. Provide solutions and approvals for escalated customer inquiries and concerns. Isolate and identify opportunities for improvement across all department functions. Analyze and create reports from customer feedback surveys and consumer relations database and present solutions and ideas for growth.
Essential Job Functions
Position Requirements:
PAY RANGE: $58,000 - $70,000k
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0 Consumer Credit Supervisor jobs found in Rancho Cucamonga, CA area