Consumer Credit Supervisor jobs in Ontario, CA

Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Consumer Relations Supervisor
  • Monster Energy
  • Corona, CA FULL_TIME
  • Position Summary:

    The Consumer Relations Supervisors main function is to supervise and oversee the day-to-day functions of the Consumer Relations Department. They must assure that the Team provides exemplary customer service to people who develop issues with the company’s products or services. This will be done through continued teaching, coaching, and developing of team members as well as providing support and guidance. Provide solutions and approvals for escalated customer inquiries and concerns. Isolate and identify opportunities for improvement across all department functions. Analyze and create reports from customer feedback surveys and consumer relations database and present solutions and ideas for growth.

    Essential Job Functions

    • Provide daily support to Consumer Relations Team regarding daily workload/special projects/key trend monitoring/etc.
    • Works closely with some members of Quality Control, Quality Assurance and Packaging teams as well as Sales Team, Brand Marketing, Promotional Marketing, NPD, Category Management teams, legal department, and Director of Consumer
      Relations.
    • Maintain a positive and strong work environment.
    • Provides accurate training including effective induction and orientation sessions, monitors and evaluates training program effectively and monitors success and reports on the progress. Training includes providing team with appropriate training materials, training tools, FAQ’s that will help the department succeed in answering all consumer questions.
    • Create and maintain reports on databases to track and evaluate follow-through, trends, and work performance.
    • Monitor queues and representative performance.
    • Must be detailed oriented.
    • Must have Excellent problem-solving skills.
    • Conduct Annual Performance Reviews to respective team.
    • Perform other duties as assigned.

    Position Requirements:

    • College graduate preferred.
    • 3-5 years of experience in Consumer Relations and/ or Customer Service in lead or supervisor role preferred.
    • Excellent written and verbal communication skills.
    • Must be able to understand issues and help create solutions.
    • Must be able to think strategically.
    • Must be able to lead team effectively.
    • Excellent Data Entry Skills.
    • Intermediate to advance level of Word and Excel.
    • Ability to work under pressure and manage multiple activities at the same time.
    • Strong analytical and problem-solving skills
    • Ability to successfully meet standards of physical examinations and substance abuse testing, if required.
    • Fluent in Spanish or French a plus.

    PAY RANGE: $58,000 - $70,000k

  • 18 Days Ago

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Bilingual Credit Repair Processor
  • Your Blueprint Credit Repair
  • Upland, CA FULL_TIME
  • Your Blueprint Credit Repair is a leading provider of credit repair services, dedicated to helping individuals improve their credit scores and financial futures. We are currently seeking a Bilingual C...
  • 12 Days Ago

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National Account Manager
  • Reynolds Consumer Products
  • Ontario, CA FULL_TIME
  • Job Title: National Account Manager City: Mississauga / State: Ontario Job Description Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opp...
  • 2 Days Ago

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Production Operator (Blending)
  • KIK Consumer Products
  • Ontario, CA FULL_TIME
  • Essential Job FunctionsProperly load correct cardboard for cartons and dividers into former machineMonitor forming process and dispose of any incorrectly formed cartons following disposal/recycling gu...
  • 5 Days Ago

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Production Operator - Compounding
  • KIK Consumer Products
  • Ontario, CA FULL_TIME
  • Essential Job FunctionsIdentify Mix, Run, and Bulk TanksComplete appropriate paperworkReview Daily and 9-Day Schedule to determine crewing requirementsAssign compounder dutiesPreventative maintenance ...
  • 7 Days Ago

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Credit Specialist
  • CEMEX
  • Ontario, CA FULL_TIME
  • Company Overview Founded in 1906, over the last 110 years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communitie...
  • Just Posted

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0 Consumer Credit Supervisor jobs found in Ontario, CA area

Ontario is a city located in southwestern San Bernardino County, California, 35 miles (56 km) east of downtown Los Angeles and 23 miles (37 km) west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, it lies just east of Los Angeles County and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga.[not verified in body] The city is home to the Ontario ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Credit Supervisor jobs
$95,022 to $129,393
Ontario, California area prices
were up 3.0% from a year ago

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