Consumer Credit Supervisor jobs in Newport News, VA

Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Consumer Lending Supervisor
  • BayPort Credit Union Brand
  • Newport, VA FULL_TIME
  • The primary purpose of this position is to ensure a consistent and quality experience for both direct and indirect loans.  The supervisor works with indirect lending partners to assist funding loans in an efficient and compliant manner while also assisting with underwriting.  The supervisor supports front line staff by resolving questions, complaints, and requests by serving as a liaison between the member, potential member, and the credit union; providing loan assistance to the credit union and its member; actively listening, identifying needs, providing information, promoting all Credit Union products and services; and performing other duties as requested.

    ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES

    • Provide leadership and supervision to the consumer lending team, ensuring alignment with organizational goals and objectives while fostering a positive and productive work environment.
    • Responsible for oversight of the indirect funding process to support and aid in meeting the credit union’s indirect lending goals. 
    • Support the indirect lending process, including relationship management with dealerships, approval processes and funding of loans while ensuring compliance with regulatory requirements and internal policies and guidelines.
    • Communicate with car dealership personnel on individual purchases when a reconsideration may be needed, or funding delays occur.
    • Oversee the title and insurance services for collateral loans, including tracking and verification of titles, insurance coverage, and related documentation. Ensuring accuracy and completeness of records.
    • Identify opportunities for process improvement and efficiency enhancements within the consumer lending function.  Present solutions to streamline processes and enhance customer experience to the Consumer Lending Manager.
    • Foster a culture of exceptional Member service within the consumer lending team.
    • Resolve escalated customer issues and inquiries in a timely and satisfactory manner.
    • Prepare and present reports on consumer lending performance as requested by managerial leadership.
    • Provide training and development opportunities for consumer lending staff to enhance their skills and knowledge. Stay updated on industry trends and best practices.
    • Perform other duties as requested.                                                                                                                                      

    QUALIFICATIONS:

    Required Knowledge:

    • Thorough knowledge of Credit Union products and services.
    • Extensive knowledge of Credit Union policies and processes.
    • Awareness of Credit Union vision and long-term goals.
    • Thorough knowledge of lending guidelines and procedures.
    • Extensive knowledge of Federal and State government regulations concerning loan products,

    Required Education:  Education up to the equivalent of a four-year high school education.

    Required Experience:  4 - 6 years experience in a financial institution environment with    minimum of 3 years’ experience as a Loan Officer or equivalent education and/or work experience.

     Skills/Abilities: 

    • Ability to adhere to BayPort Credit Union’s Core Values:  Integrity, Be Bold, Compassion, Diversity, Innovation, It’s On Me, and One Team.
    • Proficiency with Microsoft Office (includes Word, Excel, and Outlook).
    • Excellent organizational skills; documentation formatting, strong attention to detail and accuracy.
    • Exceptional written communication skills; including dictation, spelling, and grammar accuracy.
    • Excellent oral communication skills; communicate clearly in all situations, and conduct business over the telephone.
    • Exhibit strong member service and problem-solving skills.
    • Ability to work independently, using personal judgment and problem-solving techniques complete tasks in a timely fashion.
    • Capability of working within a team, with other CU departments, and external service providers.
    • Flexibility to work additional hours, as needed.

    This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.

  • 16 Days Ago

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Consumer Loan Processor (On-site)
  • 1st Advantage Federal Credit Union
  • Yorktown, VA FULL_TIME
  • Consumer Loan Processor- Kiln Creek Office Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time Consumer Loan Processor to support our busy Consumer Lending departmen...
  • 6 Days Ago

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Commercial/Consumer Loan Doc Prep Supervisor
  • Chesapeake Bank
  • Kilmarnock, VA OTHER
  • Overview Chesapeake Bank- Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee ...
  • Just Posted

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Credit Analyst
  • Chesapeake Bank
  • Kilmarnock, VA OTHER
  • Overview Chesapeake Bank- Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee ...
  • 22 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Suffolk, VA FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • Just Posted

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Consumer Lending Sales Specialist
  • OneMain Financial
  • Hampton, VA FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • Just Posted

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0 Consumer Credit Supervisor jobs found in Newport News, VA area

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Internal Revenue Agent (Examiner-Joint Committee Specialist) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Hampton, VA
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at: h...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Hampton, VA
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Special Enforcement Program - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Hampton, VA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Senior Employee Plans Agent-Examiner) 12-MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Norfolk, VA
  • Duties WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - (Temp NTE 1 Year, MBE, MBMP) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Norfolk, VA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Sr Financial Service Representative - Peninsula Floating Team
  • Langley Federal Credit Union
  • Newport News, VA
  • ** Sr Financial Service Representative - Peninsula Floating Team** **Job Category****:** Branch Services **Requisition N...
  • 3/26/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Hampton, VA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/25/2024 12:00:00 AM

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Internal Revenue Agent / Senior Revenue Agent (Examiner)-12 Month Roster AMENDED
  • Department Of The Treasury
  • Hampton, VA
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
  • 3/24/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Credit Supervisor jobs
$84,223 to $114,687
Newport News, Virginia area prices
were up 1.2% from a year ago

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