Consumer Credit Manager supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Manager provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Manager requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Role
Responsible for monitoring the progress and quality of work in the Consumer Loan Department. Monitor the activities of team members by assigning work, answering questions, solving problems, helping with complex questions, explaining policies and procedures to members and staff. Must have consumer lending experience including 1st mortgages and home equity products.
Essential Functions and Responsibilities
1. Hire, Reviews, Terminates, Schedules and Monitors work of lending and collection employees.
2. Review and approve/deny loan applications.
3. Serve as a resource for other loan officers.
4. Comply with MLO registration procedures as required by SAFE Act.
5. Oversee completion of periodic reviews of LOC loans.
6. Review and underwrite requests for extensions, loan modifications and workout loans.
7. Assist with training for lending and collection teams.
8. Assist with the development and implementation of promotions to achieve lending and collection goals.
9. Act as a backup to the Financial Services Manager.
Experience
Minimum of 5 years supervisory experience with a minimum of 3 years in a lending capacity.
Strong knowledge of loan origination, processing and underwriting.
Familiarity with TILA, regulations and contract requirements; Reg Z and CARD Act familiarity.
Proven track record of successfully managing a team of Loan Officers and Collection Officers.
Excellent math skills.
Strong attention to detail and ability to analyze complex financial information.
Job Type: Full-time
Pay: From $75,920.00 per year
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Work Location: In person