Consumer Credit Manager jobs in Georgia

Consumer Credit Manager supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Manager provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Manager requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Consumer Lending Consultant
  • Delta Community Credit Union
  • Atlanta, GA FULL_TIME
  • Position
    Consumer Lending Consultant
    Job Code-8351
    req4952
    Delta Community Credit Union Administrative Office - Riverwood 200
    Full Time


    Job Description

    Delta Community is the largest and one of the fastest growing credit unions in Georgia. Our rapid growth has created additional career opportunities within the organization. We are looking for energetic, flexible, and service oriented individuals for the following position.


    The Consumer Lending Consultant role is a highly consultative sales opportunity operating in a call center environment. The Lending Consultant will be responsible for handling incoming loan interactions from members, offering beneficial products and services to members, effectively conveying application decisions, providing financial education and an all-around exceptional member experience via the telephone. Additional responsibilities include, but are not limited to, listening, identifying cross-selling opportunities, gathering and analyzing loan documentation, and ensuring the member and department goals and objectives are met.

    Essential Functions:
    • Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    • Drive call center sales for all Delta Community Credit Union consumer lending product lines to maximize profits, while ensuring customer satisfaction through the call center sales channel.
    • Promote current marketing campaigns in order to sell to members accurately and effectively from a call center environment.
    • Provide outstanding member service to customers in conjunction with a sales or retention interaction.
    • Consistently provide exceptional, accurate, and efficient communication to external/internal members over the phone or preferred delivery channel.
    • Discover problems, needs, and opportunities by listening for clues in conversations, asking questions, and researching the member’s account.
    • Educate members how to take full advantage of credit union membership by cross-selling ancillary products and services such as GAP, Extend Warranty and Debt Protection.
    • Effectively anticipate and resolve member’s escalations and complaints.
    • Gather, evaluate, analyze and verify loan documentation and consumer information to ensure accurate loan processing meets proper compliance guidelines.
    • Ability to multitask in a fast-paced, high volume, stressful environment.
    • Work closely with loan officers and loan processors to obtain credit information and coordinate closings to meet the sales goals of the consumer lending function of the credit union.
    • Work closely with Leadership to solve complex loan application issues, while maintaining credit union guidelines.
    • Live the values, by demonstrating an approach towards people and work that is consistent with the overall values of the institution.

    Other
    • This description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
    • This job description is subject to change at any time.

    Position may offer work from home opportunities, pending specific performance and departmental needs.

    Job Qualifications


    Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

    Required Minimum Qualifications:
    • High School Diploma or equivalent.
    • 2 years’ experience in Lending or related field.
    • Previous sales and cross selling experience.
    • Must be available to work a rotating 6-day schedule (Monday - Friday) with hours between 8:00 am and 6:00 pm and from 8:30 am until 1:00 pm on Saturday.
    • Must have a tenacious, persuasive, and high energy level personality with a high stress tolerance.
    • Must be a self-managed, self-starter capable of balancing multiple tasks and proactively prioritizing work under challenging conditions with minimal supervision.
    • Must have a high level of customer service, and effective oral and written communication skills.
    • Strong business acumen, listening, and problem-solving skills.
    • Must have a strong understanding of documentation required for the loan closing process and a working knowledge of the lending regulatory arena
    • Proficient in the use of office productivity technology, such as Microsoft Office, Word, Excel, Outlook, Teams and PowerPoint.
    • Working knowledge of Reg B, Reg Z, FCRA, and Banking Regulations as they apply to consumer lending.
    • Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations

    Preferred Qualifications:
    • Bachelor’s Degree in Business, Finance or related field.
    • 3 years’ experience in Lending or related field with knowledge of branch or call center environment.
    • 1 years’ experience auditing and/or viewing financial loan disclosure documentation.
    • 2 years’ sales and cross selling experience.
    • Experience in credit union or financial services industry.
    • Knowledge of Delta Community Credit Union procedures and policies.


    Employee benefits include:
    • Medical, Dental and Vision Coverage
    • Basic Life and Accidental Death &Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
    • Supplemental Insurance or Voluntary Insurance
    • 401(k) Plan with Company Match
    • Vacation, Holidays and Personal Time Off
    • Paid Maternity and Paternity Leave
    • Pre-tax Health and Dependent Care Spending Accounts
    • Benefit Choice Program
    • Health Reward Dollars
    • Discount on Gym Reimbursement and Identity Theft Programs
    • Legal Services

  • 1 Month Ago

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VP of Consumer Lending
  • Credit Union of Georgia
  • Kennesaw, GA FULL_TIME
  • DescriptionAre you looking for a rewarding career with a growing organization? Credit Union of Georgia is looking for a talented and experienced VP of Consumer Lending to help our busy lending departm...
  • 23 Days Ago

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EHS Manager
  • KIK Consumer Products
  • Hampton, GA FULL_TIME
  • We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes, Pools, and Cars. When you join KIK Consumer Products, you’re joining a team that cares about the work we do...
  • 5 Days Ago

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Plant Manager
  • KIK Consumer Products
  • Hampton, GA FULL_TIME
  • We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes, Pools, and Cars. When you join KIK Consumer Products, you’re joining a team who cares about the work we do ...
  • 9 Days Ago

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Marketing Manager
  • KIK Consumer Products
  • Lawrenceville, GA FULL_TIME
  • We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes, Pools, and Cars. When you join KIK Consumer Products, you’re joining a team who cares about the work we do ...
  • 1 Month Ago

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Area Manager in Training- Atlanta
  • Consumer Loan Careers
  • Atlanta, GA FULL_TIME
  • Job Scope: As an Area Manager in Training, you will learn all aspects of our business while working side by side with our professional branch teams. When your opportunity to lead an Area is presented,...
  • 8 Days Ago

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Loan Operations - Associate / Senior Associate
  • Arena Investors, LP
  • Jacksonville, FL
  • Arena Investors, LP ("Arena") is a global investment management firm that seeks to generate attractive risk adjusted, co...
  • 4/23/2024 12:00:00 AM

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Vice President - Restructuring / Workout
  • Arena Investors, LP
  • Jacksonville, FL
  • Flexible location but ideally Jacksonville, FL or Purchase, NY* Arena Investors, LP is a global investment management fi...
  • 4/23/2024 12:00:00 AM

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Trading Associate
  • Clear Haven Capital Management, LLC
  • Boulder, CO
  • Company Description Clear Haven is a credit manager that works closely with our counterparties to help solve some of the...
  • 4/23/2024 12:00:00 AM

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Asset Management - Analyst / Associate
  • Arena Investors, LP
  • Jacksonville, FL
  • Arena Investors, LP ("Arena") is a global investment management firm that seeks to generate attractive risk adjusted, co...
  • 4/23/2024 12:00:00 AM

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MLO/Wholesale Account Executive
  • Royal Business Bank
  • Los Angeles, CA
  • JOB SUMMARY Responsible for business development from retail clients and mortgage brokers. The MLO/Wholesale Account Exe...
  • 4/23/2024 12:00:00 AM

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Vice President - Restructuring / Workout
  • Arena Investors, LP
  • Purchase, NY
  • Flexible location but ideally Jacksonville, FL or Purchase, NY* Arena Investors, LP is a global investment management fi...
  • 4/23/2024 12:00:00 AM

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Outside Sales Representative - Countertops
  • Perfect Placement Group, LLC
  • Elk Grove Village, IL
  • Sales Representative (Countertop) Sales Location: Chicago, IL Summary: The sales representative is responsible to grow a...
  • 4/23/2024 12:00:00 AM

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Sales Representative (Flooring)
  • Perfect Placement Group, LLC
  • Merrillville, IN
  • Sales Representative (Flooring) Sales Location: Merrillville, IN Summary: The sales representative is responsible to gro...
  • 4/23/2024 12:00:00 AM

Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989. The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Consumer Credit Manager jobs
$103,749 to $152,943

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The whole point of consumer credit is to consume something today that you otherwise wouldn’t be able to afford until later.
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Most companies involved in lending to consumers have departments dedicated to the measurement, prediction and control of losses due to credit risk.
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Consumer credit risk (also retail credit risk) is the risk of loss due to a consumer's failure or inability to repay (default) on a consumer credit product, such as a mortgage, unsecured personal loan, credit card, overdraft etc.
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