Consumer Credit Manager supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Manager provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Manager requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Reports to: Varies by location
Functions Supervised: Consumer Lending Quality Control
Primary Functions: Responsible for overseeing Quality Control Reviews of all Consumer Lending department functions for policy, procedure, and regulatory compliance, to include but not limited to lending/collection/recovery portfolios, systems security, financial and demographic transactions, and adverse actions (lending departments include consumer loan origination, servicing, and collection teams).
Duties and Responsibilities:
Education: Bachelor's degree in Business Administration, Finance, Accounting, or related field.
Creditable Experience in Lieu of Education: Three years of experience in consumer, credit card, and/or real estate lending, collections, and servicing, including knowledge of all applicable laws and regulations, or commensurate experience with the credit union relating to oversight and compliance administration.
Experience/Skills: Candidates must have experience acceptable to management in consumer, credit card and/or real estate lending, collections, and servicing fields. Applicants must have acceptable and demonstrated ability to be detail orientated for review of policy compliance issues and strong oral and written communications skills. Applicants must be capable of exercising independent judgement regarding significant changes within the business unit and must be capable of operating with limited managerial oversight. Candidates must have prior experience in a supervisory or leadership role.
Tenure: Not Applicable
Consumer Lending Quality Control Manager (Category 07)
Salary Pay Range: $82,171 - $137,981 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Equal Opportunity Employer