Consultant - Education jobs in New Bedford, MA

About the job

The Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment. 

You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.

What you will do

• As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

• Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

• Constantly learn about new technologies and apply those concepts to customer needs

• Produce quality results and provide support to more than one project in multiple industries and various types of projects

• Keep stakeholders updated on actual or potential issues that may affect project or company performance

• Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

• Provide written project documentation that can be distributed within Red Hat and the client management team

• Adapt to changing customer requirements

• Serve as an ambassador of the company between the broader Red Hat and our customers

What you will bring

• Experience in a consulting or related role

• Experience with enterprise-wide deployments

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

  • Ansible / Red Hat Ansible Automation Platform

  • Red Hat Satellite

  • Authentication services such as IdM/IPA

  • Virtualisation technologies

• Working knowledge of Linux Security Practices and tools to address common criteria

• Technical expertise demonstrated in your previous career opportunities

• Excellent written and verbal communication skills

• Exceptional analytical and problem-solving skills

• Ability to work with minimal supervision and as part of a team to solve problems and issues

• Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

• Customer focus and an understanding of the value that our work brings to our customers

• Australian government security clearance (NV2)

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