Concierge - Casino jobs in Waldorf, MD

Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

C
Full time Concierge
  • Capitol Concierge
  • Washington, DC FULL_TIME
  • Full time Guest Services

    As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry ways and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Your responsibilities will also include contacting emergency services in the event of an emergency, monitoring visitor parking and handling noise complaints from residents.

    Responsibilities:
    • Maintain an excellent customer service relationship by adhering to the Capitol Concierge Inc. standards
    • Adhere to the CCI Standard Operating Procedures
    • Ensuring the lobby, entry ways, and front desk is clean and organized at all times
    • General housekeeping tasks: dusting, cleaning glass doors, sweeping entryways, etc.
    • Maintain any Community Refreshment Areas: coffee, water, continental breakfast, etc.
    • Answering the telephone, providing information, forwarding calls and taking messages when necessary
    • Routinely inspect community amenity areas for trash, cleanliness, and lighting
    • Signing for deliveries and packages and tracking on the community Package Log
    • Distributing and assisting residents with packages
    • Accepting service requests from residents and logging appropriately
    • Ensuring that all apartment keys are accounted for and secure during shift per Access Management standards
    • When necessary, issuing keys to residents or other associates.
    • Monitoring visitor parking areas and issuing parking passes (if applicable)
    • Receive and distribute dry cleaning to residents (if applicable)
    • Track, monitor and inspect amenity areas when rented by residents
    • Handle noise complaints presented by residents after normal leasing office business hours
    • Contact emergency services in the event of a fire or other incident requiring fire, medical, or police attention
    • Other tasks as assigned by supervisor
    Qualifications:
    To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required.

    Education
    High School Graduate, Bachelor’s Degree preferred.

    Professional Experience
    3 years’ experience in Hospitality/Customer Service or related field preferred.

    Skills
    • Ability to read, analyze and interpret all forms of information
    • Excellent written and verbal communication skills
    • Ability to accept and learn from constructive criticism
    • Must be well organized
    • Must be detail oriented
    • Must be team oriented but able to work independently on occasion
    • Must demonstrate tact and diplomacy
    • Ability to prioritize tasks
    • Ability to multi-task
    • Must be efficient
    • Must possess strong analytical and problem solving skills
    • Ability to follow oral and written instructions
    Computer skills:
    • Proficient Computer Knowledge required
    • Microsoft Office Suite 2013 and above
    • Building Link/Key Link knowledge is a plus
    Dress Code: (Polished, pressed, clean cut)
    Concierges must wear a Black Suit, White Collared/Button up shirt, Conservative necktie and dress shoes.


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • 13 Days Ago

C
Evening Concierge Manager
  • Capitol Concierge
  • Washington, DC FULL_TIME
  • **Core hours for this role are Monday-Friday 3pm-11pm** Essential Functions: (Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.) Overse...
  • 13 Days Ago

C
Part Time Concierge
  • Capitol Concierge
  • Bethesda, MD PART_TIME
  • Part Time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 5 Days Ago

C
Part Time Concierge
  • Capitol Concierge
  • Reston, VA PART_TIME
  • Part Time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 7 Days Ago

C
Part-Time Concierge
  • Capitol Concierge
  • Bethesda, MD PART_TIME
  • Part Time Guest Services Summary: Capitol Concierge is hiring motivated, attentive, and courteous Concierges! Handling the front desk is a position for those who thrive in Hospitality and Customer Ser...
  • 19 Days Ago

C
Full time Concierge
  • Capitol Concierge
  • Bethesda, MD FULL_TIME
  • Full time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 25 Days Ago

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0 Concierge - Casino jobs found in Waldorf, MD area

B
Porter
  • Bowlero Corp
  • Temple Hills, MD
  • Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
  • 4/19/2024 12:00:00 AM

B
Porter
  • Bowlero Corp
  • Centreville, VA
  • Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
  • 4/19/2024 12:00:00 AM

F
Concierge
  • First Service Corporation
  • Arlington, VA
  • The Concierge will Meets and greets residents and provide guidance and assistance to meet the needs of residents, tenant...
  • 4/18/2024 12:00:00 AM

A
Concierge
  • Accor North America, Inc.
  • Washington, DC
  • Company Description. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can ...
  • 4/18/2024 12:00:00 AM

W
Concierge
  • Woodbinerehab
  • Alexandria, VA
  • **JOB DESCRIPTION** **LOCATION** LOGIN Concierge Woodbine Rehabilitation and Healthcare Center DESCRIPTION **Concierge**...
  • 4/18/2024 12:00:00 AM

B
Porter
  • Bowlero Corp
  • Alexandria, VA
  • Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
  • 4/15/2024 12:00:00 AM

P
Concierge
  • Planned Companies
  • Arlington, VA
  • Description Position at Planned Companies Planned Companies -Concierge - Job Description Summary Planned Companies' clie...
  • 4/15/2024 12:00:00 AM

B
Concierge
  • Brandywine Senior Living, LLC.
  • Alexandria, VA
  • **Concierge** **General Responsibilities** The main responsibility of this position is to answer telephones and provide ...
  • 4/15/2024 12:00:00 AM

Waldorf is an unincorporated community and census-designated place in Charles County, Maryland, United States. It is 23 miles (37 km) south-southeast of Washington, D.C. The population of the census-designated area (now including the large planned community of St. Charles) was 67,752 at the 2010 census. Waldorf was settled before 1900 as a rural crossroads with a train station and was called "Beantown" after a local family. Waldorf is located at 38°38′46″N 76°53′54″W / 38.64611°N 76.89833°W / 38.64611; -76.89833 (38.646173, −76.898217). According to the United States Census Bureau, the CD...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Concierge - Casino jobs
$36,067 to $46,518
Waldorf, Maryland area prices
were up 1.3% from a year ago

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