Concierge - Casino jobs in Mississippi
Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Concierge - Casino jobs
- Fitzgeralds Casino, Tunica
-
Robinsonville, MS
FULL_TIME
-
Essential Functions:
Responsibilities –
· Ensure the confidentially of guests lists for telemarketing.
· Ensure motivations, discipline and training are on going.
· Work with hotel desk on casino-block rooms.
· Handle guest requests and complaints as received. Inform manager when request or complaint is above their approval.
· Interface with cage on credit issues and make strong approach to VIP guests to set credit lines.
· Attends all tournaments and functions to interface with VIP guests and offer assistance whenever needed.
· Keeps manager informed of all activity within the department to ensure their assigned shift runs smoothly and is performing within the department and company guidelines.
· Work closely with VIP at all events to insure guest requests and arrangements are handled quickly and efficiently.
· Ensure communications are maintained at the highest level.
· Monitor customer trends of assigned guests, as assigned to host in ACSC system.
· Increase profitability of casino revenues through established customer base, as assigned to host in ACSC system.
· Increase casino rated play and Club Fitz membership through on-casino-floor selling of card membership.
· Track new customer trends through new card sign-ups, as assigned to host in ACSC system.
Requirements:
· Excellent communications and customer relations skills.
· Organizational skills to assist with events and scheduling knowledge to assist manager at peak periods.
· Computer knowledge including AS400, Word, and Excel.
· Two years Casino Host experience.
· Prior experience in Table Games, Slots, Marketing and Hotel areas is very helpful
· Drivers licenses of state you live in.
· Must be able to obtain and maintain Mississippi Gaming Badge.
Must be 21 or older
Job Type: Full-time
Pay: $38,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Casino Guest Service: 1 year (Preferred)
Work Location: In person
- 2 Days Ago
- Ameristar Casino Hotel Vicksburg
-
Vicksburg, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
- Waterview Casino and Hotel
-
Vicksburg, MS
OTHER
- Overview Perform proper daily functions in the cage service window area. Ensuring that guests have a favorable gaming experience. Responsibilities Responsible for accurately counting and recording ass...
- 19 Days Ago
- Fitzgeralds Casino, Tunica
-
Robinsonville, MS
FULL_TIME
- Essential Functions: Responsibilities – Ensure audits are performed in accordance with the internal and external policies and procedures. Ensure audits and financial records are accurately maintained ...
- Just Posted
- Hollywood Casino Gulf Coast
-
Bay, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 2 Days Ago
- Hollywood Casino Gulf Coast
-
Saint Louis, MS
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US.: We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nig...
- 2 Days Ago
Concierge - Casino jobs at Popular Companies
- Urban Associates, LLC
-
New York, NY
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- First Service Corporation
-
Dallas, TX
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- Restaurant Depot
-
Denver, CO
- Porter FULL-TIME $17.29/hr Ensures all key areas of the warehouse are clean and safe for customers and employees. Cleani...
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- Restaurant Depot
-
Colonie, NY
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- 4/23/2024 12:00:00 AM
- Parker Palm Springs
-
Palm Springs, CA
- ** Concierge** **Job Category****:** Guest Services **Requisition Number****:** CONCI01383 Showing 1 location **Job Deta...
- 4/23/2024 12:00:00 AM
- Sunrise Senior Living
-
Silver Spring, MD
- Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
- 4/18/2024 12:00:00 AM
- Sunrise Senior Living
-
Boca Raton, FL
- Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
- 3/20/2024 12:00:00 AM
- Sunrise Senior Living
-
Frederick, MD
- Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
- 3/12/2024 12:00:00 AM