Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The Casino Host directly represents the Casino Queen on the floor, with players. The Floor host is responsible for establishing and maintaining relationships with patrons and promoting the gaming experience at the Casino Queen. The Casino Host is to be responsive to the needs of the patrons in a timely, friendly, and efficient , manner.
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