Concierge - Casino jobs in District of Columbia

Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Full time Concierge
  • Capitol Concierge
  • Washington, DC FULL_TIME
  • Full time Guest Services

    As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry ways and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Your responsibilities will also include contacting emergency services in the event of an emergency, monitoring visitor parking and handling noise complaints from residents.

    Responsibilities:
    • Maintain an excellent customer service relationship by adhering to the Capitol Concierge Inc. standards
    • Adhere to the CCI Standard Operating Procedures
    • Ensuring the lobby, entry ways, and front desk is clean and organized at all times
    • General housekeeping tasks: dusting, cleaning glass doors, sweeping entryways, etc.
    • Maintain any Community Refreshment Areas: coffee, water, continental breakfast, etc.
    • Answering the telephone, providing information, forwarding calls and taking messages when necessary
    • Routinely inspect community amenity areas for trash, cleanliness, and lighting
    • Signing for deliveries and packages and tracking on the community Package Log
    • Distributing and assisting residents with packages
    • Accepting service requests from residents and logging appropriately
    • Ensuring that all apartment keys are accounted for and secure during shift per Access Management standards
    • When necessary, issuing keys to residents or other associates.
    • Monitoring visitor parking areas and issuing parking passes (if applicable)
    • Receive and distribute dry cleaning to residents (if applicable)
    • Track, monitor and inspect amenity areas when rented by residents
    • Handle noise complaints presented by residents after normal leasing office business hours
    • Contact emergency services in the event of a fire or other incident requiring fire, medical, or police attention
    • Other tasks as assigned by supervisor
    Qualifications:
    To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required.

    Education
    High School Graduate, Bachelor’s Degree preferred.

    Professional Experience
    3 years’ experience in Hospitality/Customer Service or related field preferred.

    Skills
    • Ability to read, analyze and interpret all forms of information
    • Excellent written and verbal communication skills
    • Ability to accept and learn from constructive criticism
    • Must be well organized
    • Must be detail oriented
    • Must be team oriented but able to work independently on occasion
    • Must demonstrate tact and diplomacy
    • Ability to prioritize tasks
    • Ability to multi-task
    • Must be efficient
    • Must possess strong analytical and problem solving skills
    • Ability to follow oral and written instructions
    Computer skills:
    • Proficient Computer Knowledge required
    • Microsoft Office Suite 2013 and above
    • Building Link/Key Link knowledge is a plus
    Dress Code: (Polished, pressed, clean cut)
    Concierges must wear a Black Suit, White Collared/Button up shirt, Conservative necktie and dress shoes.


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • 18 Days Ago

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Evening Concierge Manager
  • Capitol Concierge
  • Washington, DC FULL_TIME
  • **Core hours for this role are Monday-Friday 3pm-11pm** Essential Functions: (Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.) Overse...
  • 18 Days Ago

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Front Desk Residential Concierge
  • Compass Concierge Services
  • Washington, DC PART_TIME,FULL_TIME
  • Compass Concierge is now hiring Front Desk Residential Concierge to function as the first point of contact between the apartment residents and the property management teams. We are looking for tempora...
  • 1 Month Ago

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Concierge - Experienced Professional Front Desk Concierge for Corporate Tenants
  • Concierge Services Provider
  • Washington, DC PART_TIME,FULL_TIME
  • Overview:We are seeking an experienced and professional Concierge with a history of high-end corporate engagement to join our team. As a Concierge, you will function as the first point of contact for ...
  • 1 Month Ago

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Conference Room Coordinator
  • Capitol Concierge
  • Washington, DC FULL_TIME
  • Job Description At Capitol Concierge Inc. our Purpose is to create community and a best place to work where employees thrive, clients succeed, and inspiration is brought to life. We focus on services ...
  • 1 Month Ago

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Concierge
  • Rosewood Hotel Group
  • Washington, DC FULL_TIME
  • General Information Country/Region United States of America Province/City Washington, DC Location Rosewood Washington D.C. Department Rooms - Front Office Job Type Full-time Permanent Job Description ...
  • 15 Days Ago

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Porter
  • Restaurant Depot
  • Colonie, NY
  • Porter FULL-TIME $16/hr Ensures all key areas of the warehouse are clean and safe for customers and employees. Cleaning ...
  • 4/23/2024 12:00:00 AM

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Concierge
  • Parker Palm Springs
  • Palm Springs, CA
  • ** Concierge** **Job Category****:** Guest Services **Requisition Number****:** CONCI01383 Showing 1 location **Job Deta...
  • 4/23/2024 12:00:00 AM

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Vacation Relief - Concierge/Doorperson/Porter
  • Urban Associates, LLC
  • New York, NY
  • Job Description Job Description The Vacation Relief staff member covers for various absences on our building services te...
  • 4/21/2024 12:00:00 AM

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Concierge
  • Sunrise Senior Living
  • Silver Spring, MD
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 4/18/2024 12:00:00 AM

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Concierge
  • Hotel Bardo Savannah
  • Savannah, GA
  • Compensation Type: Hourly Highgate Hotels: LEFT LANE Hospitality in partnership with Highgate Hotels is excited to intro...
  • 4/17/2024 12:00:00 AM

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Concierge
  • Sunrise Senior Living
  • Randolph, NJ
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 4/17/2024 12:00:00 AM

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Concierge
  • Sunrise Senior Living
  • Roseville, MN
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 4/15/2024 12:00:00 AM

A
Porter
  • ABM Industries
  • Kent, CT
  • Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Scheduled: Full-time...
  • 3/19/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Concierge - Casino jobs
$36,165 to $46,644

Concierge - Casino in Rapid City, SD
The rooms Atlantis Casino Resort Concierge Tower offer a personal butler service.
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Concierge - Casino in Albuquerque, NM
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Concierge - Casino in Clearwater, FL
The casino is close to the elevator , parking, reception desk and places to eat.
November 28, 2019