Computer Operations Supervisor jobs in Plano, TX

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • Just Posted

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Maintenance Supervisor
  • SLP Operations, LLC
  • Garland, TX FULL_TIME
  • Descriptionhas an opening for a Maintenance Supervisor!At Garland Nursing & Rehabilitation, Our commitment is to provide love, attention and optimal care one resident at a time. We realize consistentl...
  • 7 Days Ago

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Maintenance Supervisor
  • SLP Operations, LLC
  • Lancaster, TX FULL_TIME
  • Descriptionhas an opening for a Part-Time Maintenance Supervisor!8:30 AM- 5 PM with ON Call for Emergencies At Westridge Nursing & Rehabilitation, Our commitment is to provide love, attention and opti...
  • 7 Days Ago

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Operations Supervisor
  • Kenco Logistics Services, LLC
  • Hutchins, TX FULL_TIME
  • About the Position The Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. This position is responsible for the safety and quality of w...
  • 19 Days Ago

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Operations Supervisor
  • The Container Store Inc.
  • Coppell, TX OTHER
  • Overview The Distribution Center Operations Supervisor position is responsible for ensuring the efficient and cost-effective operation and utilization of our Distribution Center facility. This positio...
  • 21 Days Ago

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Supervisor, Operations
  • FedEx
  • Coppell, TX FULL_TIME
  • General Summary The Operations Supervisor is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates,...
  • Just Posted

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0 Computer Operations Supervisor jobs found in Plano, TX area

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Warehouse Operations Supervisor
  • PGL
  • Grand Prairie, TX
  • Job Details Level Experienced Job Location RH2 Station - Grand Prairie, TX Position Type Full Time Education Level High ...
  • 3/28/2024 12:00:00 AM

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Warehouse Operations Supervisor
  • NFI Industries
  • Wilmer, TX
  • Under the direction of the General Manager, the Warehouse Operations Supervisor is responsible for the efficient day-to-...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • Kenco Group
  • Hutchins, TX
  • About the Position The Operations Supervisor is responsible for directing the work of associates in the warehouse/distri...
  • 3/27/2024 12:00:00 AM

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Media Operations Coordinator
  • Manpower
  • Arlington, TX
  • Media Operations Coordinator Job description Are you a sports enthusiast who loves to plan and organize events? Our pres...
  • 3/26/2024 12:00:00 AM

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Operational Supervisor, Food Service
  • Hurricane Harbor Arlington
  • Arlington, TX
  • Key Duties and Responsibilities: · Assure profitability of assigned location by closely monitoring inventory and product...
  • 3/26/2024 12:00:00 AM

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Aquatics Operational Supervisor
  • Hurricane Harbor Arlington
  • Arlington, TX
  • Job Summary: Responsible for assisting the Water Operations Managerial Supervisors in providing leadership within Aquati...
  • 3/25/2024 12:00:00 AM

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Operations Supervisor
  • Mindpath Health
  • Dallas, TX
  • Description About the Role: Mindpath Health exists to increase access to mental health care that helps people thrive. We...
  • 3/25/2024 12:00:00 AM

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Center Operations Supervisor
  • Oak Street Health
  • Fort Worth, TX
  • Description Company: Oak Street Health Title: Center Operations Supervisor Location: Oak Street Health is a rapidly grow...
  • 3/25/2024 12:00:00 AM

Plano (/ˈpleɪnoʊ/ PLAY-noh) is a city in the U.S. state of Texas, located approximately twenty miles (32.2 km) north of downtown Dallas. The city of Plano is a part of the Dallas-Fort Worth metropolitan area. Plano lies mostly within Collin County, but includes a small portion that extends into Denton County. The city's population was estimated at 286,143 in 2017, making it the ninth most populous city in the state of Texas and the 69th most populous in the United States. The city is a hub for many corporate headquarters. Plano was also considered to be the safest city in the nation by Forbes...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$84,931 to $116,251
Plano, Texas area prices
were up 2.2% from a year ago

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