Computer Operations Supervisor jobs in Kalamazoo, MI

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Operations Supervisor
  • Central County Transportation Authority
  • Kalamazoo, MI FULL_TIME
  • The Operations Supervisor is responsible for supervising, scheduling, training, and dispatching Coach Operators. In addition, this role ensures for the Americans with Disabilities Act (ADA) coordination of duties and performs a variety of administrative tasks. The Operations Supervisor performs system maintenance duties, receives, records, investigates and responds to comments and complaints, maintains bus routes and facilitates driver training.
     
    EOE Employer

    A qualified individual with a disability must be able to perform the essential functions of the position with or without reasonable accommodation.

    • Ensures safe work practices and resolves safety issues within the department; engages in the development and implementation of processes, behavior, and culture to build best-in-class safety performance while ensuring compliance with all applicable OSHA and other regulatory standards.
    • Maintains positive employee relations within the department, ensuring practices are fair and consistent with the organizational philosophy; leads and models a positive employee culture.
    • Partners with human resources relative to performance management, progressive discipline, attendance practices, policies, staffing, and terminations; provides positive and constructive training, coaching, and feedback to employees.
    • Supervises personnel to include providing the necessary tools and resources, completing performance evaluations, completing timesheets, resolving personnel issues, and providing employee coaching and training.
    • Assigns labor and projects based upon the availability of staff and prioritization of project schedules.
    • Oversees Americans with Disabilities Act (ADA) coordination duties which includes; monitors contracts, provides eligibility determinations, addresses contract compliance issues and assists with the selection of newsletter content.
    • Dispatches Drivers by answering telephones, monitoring the radio, and providing instructions to departmental personnel, as needed; authorizes and directs information to personnel to reroute passenger services and vehicles when detour and schedule interruption situations occur.
    • Coordinates communication with the maintenance department, emergency services, police services, Deputy Directors and other applicable parties.
    • Performs a variety of administrative functions including the facilitation of group tours, counting coins, preparing reports and submitting timesheets.
    • Performs system maintenance duties such as placing and maintaining bus stop signs and updating and maintaining the talking bus system.
    • Receives, records, investigates, and addresses comments and complaints.
    • Conducts driver training which includes determining and preparing agendas for the training of new Drivers and determining class and driving times.
    • Maintains bus routes which includes creating run/route books.
    • Coordinates vehicle availability and replacement equipment with the maintenance staff.
    • Creates special service arrangements, additional services, or reroute schedules to ensure adequate service.
    • Researches, identifies, investigates, and documents customer service complaints and issues; identifies root cause(s) and corrective actions to prevent from future occurrences.
    • May perform other duties, as assigned.

     

    • High School Diploma and a minimum of 1-year of specialized training in business or a field related and 2-years of progressively responsible supervisor or field related to area of assignment; equivalent combination of education and experience sufficient to successfully perform the essential functions of the job will be considered.
    • Certifications and valid licenses are required, as follows: valid Michigan Driver's License and Commercial Driver License with Class B passenger endorsement.
    • Previous knowledge and experience of ADA compliance.
    • Knowledge of safety practices and hazardous conditions to provide a safe work environment.
    • Demonstrated experience participating in and leading continuous improvement efforts.
    • Strong, clear communicator and excellent interpersonal skills; proven ability to effectively and positively communicate with all levels within an organization.
    • Previous experience working collaboratively within a collective bargaining environment; ability to develop and nurture strong, productive relationships with union leadership, respecting established processes and fostering an environment of mutual respect.
    • Demonstrates a sense of urgency, prioritizes well, shows energy, responds to opportunities, instills urgency in others, and meets deadlines.
    • Ability to maintain and effectively organize detailed records of procurement history.
    • Previous experience with preparing reports, researching information, gathering, analyzing and interpreting data.
    • Demonstrated experience planning, scheduling and organizing personnel.
    • Strong organizational, multi-tasking and prioritizing skills.
    • Ability to effectively present information and materials to the public.
    • Excellent experience with Microsoft Office applications, specifically Excel.
  • Just Posted

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Operations Supervisor
  • Metro
  • Kalamazoo, MI FULL_TIME
  • Overview:The Operations Supervisor is responsible for supervising, scheduling, training, and dispatching Coach Operators. In addition, this role ensures for the Americans with Disabilities Act (ADA) c...
  • 3 Days Ago

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Supervisor, Operations
  • WK Kellogg Co
  • Battle Creek, MI FULL_TIME
  • At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded m...
  • 14 Days Ago

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Senior Operations Supervisor
  • Pactiv Evergreen
  • Kalamazoo, MI FULL_TIME
  • Overview Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain int...
  • 18 Days Ago

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Senior Operations Supervisor
  • Pactiv Evergreen
  • Kalamazoo, MI FULL_TIME
  • Overview: Pactiv Evergreen Inc.(NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain int...
  • 21 Days Ago

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Custodial Operations Supervisor
  • Confidential
  • Kalamazoo, MI FULL_TIME
  • Join Our Team as an Area Operations Supervisor! Are you a dedicated individual with a knack for leadership? We're looking for an Area Supervisor to oversee operations across multiple locations. This h...
  • 3 Days Ago

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0 Computer Operations Supervisor jobs found in Kalamazoo, MI area

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JBS SANITATION SUPERVISOR
  • The Judge Group
  • Plainwell, MI
  • Position Title: JBS Sanitation SupervisorPosition Overview: We are currently seeking a highly organized and hands-on ind...
  • 3/28/2024 12:00:00 AM

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Supervisory Air Traffic Control Specialist (Operations Supervisor)
  • US Department of Transportation
  • Kalamazoo, MI
  • Summary Serves as a temporary Operations Supervisor in an ATC-8 level terminal facility. Responsible for planning and di...
  • 3/27/2024 12:00:00 AM

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Roll Off Driver CDL A - $5000 Bonus!
  • Republic Services Inc.
  • Kalamazoo, MI
  • > > Roll Off Driver CDL A $5000 Bonus! Roll Off Driver CDL A $5000 Bonus! > Roll Off Driver CDL A $5000 Bonus! Republic ...
  • 3/27/2024 12:00:00 AM

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CDL B Residential Driver - $3,000 Sign On Bonus!
  • Republic Services
  • Marshall, MI
  • Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. W...
  • 3/27/2024 12:00:00 AM

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Pratt Recycling, INC, Kalamazoo, MI, Flatbed Driver,
  • Pratt Industries
  • Kalamazoo, MI
  • Job Description Candidate may also need Van experience,Routes cover Illinois. Position Title: FLATBED DRIVER (Tractor Tr...
  • 3/27/2024 12:00:00 AM

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Senior Operations Supervisor
  • Pactiv Evergreen
  • Kalamazoo, MI
  • Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food m...
  • 3/26/2024 12:00:00 AM

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JBS SANITATION SUPERVISOR
  • JBS USA
  • Plainwell, MI
  • Description Position at JBS USA Position Title: JBS Sanitation Supervisor Position Overview: We are currently seeking a ...
  • 3/26/2024 12:00:00 AM

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Pratt Recycling, Inc , Evansville, IN, Van Driver
  • Pratt Industries
  • Kalamazoo, MI
  • Job Description This Position will be located in The Evansville, Indiana Area Position Title: Van Driver (Tractor Truck)...
  • 3/26/2024 12:00:00 AM

Most of Kalamazoo is on the southwest bank of a major bend in the Kalamazoo River, with a small portion, about 2.8 square miles (7.3 km2), on the opposite bank. Several small tributaries of the Kalamazoo River, including Arcadia Creek and Portage Creek, wind through the city. The northeastern portion of Kalamazoo sits in the broad, flat Kalamazoo Valley, while the western portions of Kalamazoo climb into low hills to the west and south. Several small lakes are found throughout the area. According to the United States Census Bureau, Kalamazoo has a total area of 25.11 square miles (65.03 km2), ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$83,424 to $114,188
Kalamazoo, Michigan area prices
were up 1.3% from a year ago

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