Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
IT Service Operations Manager
BUSINESS UNIT: ConstructEdge
FUNCTION: Service
REPORTS TO: VP of ContructEdge
CLASSIFICATION: Exempt
LOCATION: Cedar Rapids, IA
EDUCATION: Bachelor’s Degree or Years of Experience
EXPERIENCE: 5 Years of Experience
Who We Are Looking For
ConstructEDGE, a CCR company provides connectivity and other IT solutions to any construction location, no matter how remote or complex. We are searching for a highly motivated, dedicated, and experienced team member who understands the importance of business relationships to deliver our vision. Who has the ability to adjust quickly to changing conditions, relishes tackling challenges in a fast-paced environment and delivers results with confidence, collaboration and determination.
Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by developing strong relationships. This role will support and drive managed service initiatives to achieve operational excellence in the company’s core strategies. Manage, oversee and coordinate all aspects of managed and professional services. These activities would include operations planning, qualifying potential business, operational review of proposals, client interaction and managing the execution of activity on both the managed and professional service.
What You’ll Accomplish and Experience
Desirable Previous Experience
Why CCR
CCR is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA. Our achievements include:
Learn more about CCR and our values: https://ccr.net/about-us/
CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for employees, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career.
Learn about our culture: http://reviews.greatplacetowork.com/circle-computer-resources-inc.