Computer Operations Supervisor jobs in Centreville, VA

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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SERVICE SUPERVISOR - COMPUTER REPAIR
  • Micro Center
  • Fairfax, VA FULL_TIME
  • Job Description

    MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000 selection of premier computer products and the most knowledgeable staff in the business.

    Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships.

    We are looking for those who are committed to these same values.

    We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar .

    It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40 years!

    Click here to see our job video

    The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.

    Salary range is $45,000-$50,000

    MAJOR RESPONSIBILITIES :

    • Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
    • Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
    • Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
    • Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
    • Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
    • Responsible for vendor relationship management (parts cost, margin, SLA)
    • Responsible for creating vendor P&Ls.
    • Participate in staffing, orientation, and training activities in the store.
    • Assist with scheduling to ensure proper coverage.
    • Maintain the technical certification level of the shop to ensure proper service and repair of products.
    • Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.

    EDUCATION & EXPERIENCE :

    • High school diploma or equivalent. Associate’s or Bachelor’s degree from a college or technical school preferred.
    • At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred.

    A and Apple certifications are required within 120 days of hire.

    Communication and Language Skills : Ability to communicate professionally, and handle multiple customers and projects at once.

    Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals.

    Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.

    Reasoning and Mathematical : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

    Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions.

    Ability to carry out instructions furnished in written, verbal or diagram form.

    • Physical Requirements : Ability to regularly lift and / or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
    • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays.

    MICRO CENTER OFFERS EXCEPTIONAL BENEFITS :

    • Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
    • 401K Plan with Company Match
    • Paid Time Off
    • Employee Discount that includes a Friends & Family Discount Program
    • Tuition Reimbursement & Education Discounts
    • Esteemed Vendor & Company Job Training
    • Career Advancement Opportunities

    OUR GROWTH OPPORTUNITIES :

    At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements.

    Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.

    Micro Center is an Equal Opportunity Employer.

    23 hours ago
  • 23 Days Ago

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Operations Supervisor
  • The St. James
  • Springfield, VA FULL_TIME
  • Position DescriptionThe St. James is seeking an Operations Supervisor at its flagship location in Springfield, Virginia. The Operations supervisor will report directly into the Operations Manager at T...
  • 22 Days Ago

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Operations Supervisor
  • MedSpeed
  • Fairfax, VA FULL_TIME
  • Operations Supervisor 6:00 AM - 3:00 PM M-F, on-call every 3rd weekendCovid vaccine required.About Us Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that part...
  • 22 Days Ago

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Supervisor of Operations
  • Frederick County Public Schools
  • Frederick, MD FULL_TIME
  • JobID: 11189 Position Type: Food and Nutrition Services Date Posted: 1/24/2023 Location: Food & Nutrition Services Date Available: ASAP Closing Date: Open Until Filled PROBATIONARY EMPLOYEES ARE NOT E...
  • 9 Days Ago

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Operations Supervisor
  • CVS Health Retail
  • Washington, DC FULL_TIME
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focu...
  • 10 Days Ago

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Operations Supervisor
  • RATP DEV USA, LLC
  • Washington, DC FULL_TIME
  • Are you a seasoned professional with a passion for safety and a track record of excellence in transit operations? Do you thrive in a dynamic environment and possess leadership qualities that inspire y...
  • 10 Days Ago

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0 Computer Operations Supervisor jobs found in Centreville, VA area

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Legal Video Operations Supervisor
  • Planet Depos
  • Rockville, MD
  • The Legal Video Operations Supervisor is responsible for overseeing Planet Depos' Video Production department, which pro...
  • 3/29/2024 12:00:00 AM

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Finance and Operation Coordinator
  • Strategic Capacity Group Inc
  • McLean, VA
  • Job Description Job Description Strategic Capacity Group (SCG) is seeking to hire a Finance and Operations Coordinator t...
  • 3/29/2024 12:00:00 AM

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OR Operations Coordinator RN / Team Lead OR
  • Clinical Management Consultants
  • Hyattsville, MD
  • You can join a health care system where employee engagement is at an all-time high. Where a culture of respect, diversit...
  • 3/29/2024 12:00:00 AM

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Sales Operation Coordinator
  • NextGen Global Resources
  • Silver Spring, MD
  • Job Description Job Description Description: "Job Summary: Provides support in sales administration, generates sales-rel...
  • 3/28/2024 12:00:00 AM

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Pharmacy Operations Supervisor
  • Children's National Medical Center
  • Washington, DC
  • The Supervisor, Pharmacy Operations will serve as a member of the pharmacy management team. He/she will provide leadersh...
  • 3/28/2024 12:00:00 AM

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Retail Customer Operations Coordinator
  • Scoutbags
  • Washington, DC
  • **Retail Customer Operations Coordinator** Washington, District of Columbia Minimum Experience **Entry-level** SCOUT Com...
  • 3/28/2024 12:00:00 AM

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Sales Operations Coordinator
  • Janes
  • Arlington, VA
  • Janes enables militaries, governments, and defence companies to make critical decisions. Our expert-driven tradecraft, d...
  • 3/26/2024 12:00:00 AM

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Operations Supervisor - Jiffy Lube Live
  • AEG
  • Bristow, VA
  • In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete ...
  • 3/25/2024 12:00:00 AM

Centreville is a census-designated place (CDP) in Fairfax County, Virginia, United States and a suburb of Washington, D.C. The population was 71,135 at the 2010 census. Centreville is approximately 20 miles (32 km) west of Washington, DC. Centreville is located at 38°50′33″N 77°26′33″W / 38.84250°N 77.44250°W / 38.84250; -77.44250 (38.842470, −77.442621). According to the United States Census Bureau (2010), the CDP has a total area of 12.04 square miles (31.2 km²), 99% of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$94,822 to $129,790
Centreville, Virginia area prices
were up 1.3% from a year ago

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