Computer Operations Supervisor jobs in Carrollton, TX

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 23 Days Ago

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Registered Nurse Weekend Supervisor (RN)
  • SLP Operations, LLC
  • Lancaster, TX FULL_TIME
  • Description***$5,000 SIGN ON BONUS***At WESTRIDGE NURSING & REHABILITATION, we believe everyone deserves a great life, including you. Our commitment is to provide love, attention and optimal care one ...
  • 8 Days Ago

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Operations Supervisor
  • POOLCORP
  • Prosper, TX FULL_TIME
  • Pay: $22 / hour and up to $2,500 through our performance bonuses.Location: Horizon Aubrey, TX - 250; 2171 FM 2931, Aubrey, Texas - 76227.The CompanyHorizon Distributors, Inc. (Horizon) is a wholly own...
  • 11 Days Ago

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Operations Supervisor
  • Andretti Indoor Karting & Games
  • The Colony, TX FULL_TIME
  • Andretti Indoor Karting & Games (AIKG) is actively seeking a talented Operations Supervisor to join the team in The Colony location. Andretti Indoor Karting & Games is a rapidly growing Family Enterta...
  • 15 Days Ago

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Operations Supervisor
  • Supply Chain
  • Dallas, TX FULL_TIME
  • Operations Supervisor Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do? Keep looking. This job isn’t for you. If you need to succeed, you’re driven to achieve, and you h...
  • 1 Day Ago

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Operations Supervisor
  • GEODIS
  • Lancaster, TX FULL_TIME
  • The Operations Supervisor – Distribution Center is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing...
  • 5 Days Ago

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0 Computer Operations Supervisor jobs found in Carrollton, TX area

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Operations Supervisor
  • Inogen, Inc.
  • Richardson, TX
  • The effective management of Inogen's manufacturing associates, processes and materials to produce the expected results i...
  • 4/19/2024 12:00:00 AM

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Operations Supervisor
  • Colony Hardware
  • Grand Prairie, TX
  • Description Reporting to the Operations Manager or General Manager, the Operations Supervisor is primarily responsible f...
  • 4/19/2024 12:00:00 AM

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Operations Supervisor
  • DHL International GmbH
  • Fort Worth, TX
  • Operations Supervisor. Looking for a typical 9-to-5 job with a boss wholl tell you exactly what to do? Keep looking. Thi...
  • 4/18/2024 12:00:00 AM

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Operations Supervisor
  • GEODIS
  • Lancaster, TX
  • The Operations Supervisor - Distribution Center is responsible for overseeing and coordinating warehouse activities such...
  • 4/18/2024 12:00:00 AM

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Operations Supervisor III
  • Inogen, Inc.
  • Plano, TX
  • The effective management of Inogen's manufacturing associates, processes and materials to produce the expected results i...
  • 4/18/2024 12:00:00 AM

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Operations Coordinator
  • The Smith Team
  • Keller, TX
  • Join Our Dynamic Real Estate Team as part of our Operations Team (In-House) Are you an organized and detail-oriented ind...
  • 4/18/2024 12:00:00 AM

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Operations Supervisor
  • DHL International GmbH
  • Roanoke, TX
  • Operations Supervisor. Looking for a typical 9-to-5 job with a boss wholl tell you exactly what to do? Keep looking. Thi...
  • 4/16/2024 12:00:00 AM

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Operations Supervisor
  • DHL (Deutsche Post)
  • Roanoke, TX
  • Operations Supervisor Looking for a typical 9-to-5 job with a boss who'll tell you exactly what to do?Keep looking.This ...
  • 4/16/2024 12:00:00 AM

Carrollton is a city in Denton, Dallas and Collin counties in Texas, United States. As of the 2010 census, its population was 119,097, making it the twenty-third most populous city in Texas. According to the United States Census Bureau, Carrollton has a total area of 37.1 square miles (96.1 km2), of which 36.3 square miles (94.0 km2) is land and 0.81 square miles (2.1 km2), or 2.19%, is water. Carrollton is located in portions of three counties: Dallas County, Denton County, and Collin County....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$84,559 to $115,752
Carrollton, Texas area prices
were up 2.2% from a year ago

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