Computer Operations Shift Supervisor jobs in Kansas City, KS

Location

Role Summary

The Operations Supervisor plays a pivotal role, requiring a robust understanding of E-commerce, Wholesale, and Retail replenishment fulfillment processes. Thriving in a production-centric environment, they must possess exceptional problem-solving abilities and excel at multitasking in environments.

Collaborating with cross-functional teams, the Operations Supervisor addresses operational challenges and offers support, contributing to overall efficiency by flexibly undertaking assigned duties as needed. This comprehensive approach ensures smooth operations and sustained success in a dynamic warehouse environment.

Role Responsibilities

• Ensure adherence to company policies and procedures, fostering compliance and professionalism.
• Conduct start-up meetings to communicate department expectations and maintain clear communication channels.
• Coordinate day-to-day work activities to optimize efficiency and achieve operational goals.
• Provide necessary tools, training, and support for safety, proficiency, and alignment with departmental goals.
• Cultivate a positive work environment, instilling ownership and accountability among team members.
• Maintain fiscal responsibility within the distribution center, controlling labor and supply costs.
• Inspect work quality and accuracy, ensuring adherence to standards and driving continuous improvement.
• Cross-train employees to enhance skill sets and promote operational flexibility.
• Identify and nurture candidates for promotion and succession planning.
• Collaborate with management and cross-functional teams to address operational issues.
• Review individual performance and attendance, providing constructive feedback and counseling.
• Address employee needs in collaboration with the Operations Manager.
• Assist in other departments as required, demonstrating flexibility and commitment.
• Promote and maintain high standards of housekeeping and safety.
• Undertake any other duties as assigned, contributing to overall operational efficiency.

Role Qualifications

• 3 to 5 years in similar role or similar role in fulfillment, distribution, manufacturing or call centers
• Proven ability to communicate with, support, and motivate employees to achieve operational objectives
• Excellent verbal /written communication skills
• Ability to multi-task and prioritize effectively in a team environment
• Strong capacity to be analytical, track, record, and report department production
• Working knowledge of Microsoft Office applications: Excel, Word, Teams, and PowerPoint
• Knowledge of Sterling (OMS), Manhattan Associates WMS or equivalent warehouse management systems
• Ability to work with minimal supervision
• Demonstrate the ability to manage change in an appropriate and effective manner and is a strong role model to the team

Physical Requirements

• Stand and walk throughout a shift 
• Climb, balance, kneel, crouch, or crawl for extended periods 
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds 
• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

Pay Range

EEO Statement

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.