Computer Operations Manager jobs in Akron, OH

Computer Repair Extraordinaires is a leading, veteran-owned business based in Akron, Ohio, specializing in providing exceptional computer repair and IT services to our valued customers. We are dedicated to resolving a wide range of computer-related issues, including hardware and software troubleshooting, virus removal, data recovery, and more. As a company committed to excellence, we are seeking a skilled and motivated Computer Repair Technician to join our growing team.

Responsibilities:

• Diagnose and troubleshoot a variety of computer hardware and software issues, including desktops, laptops, and peripheral devices.
• Perform repairs, installations, and upgrades on computer systems, ensuring optimal performance and customer satisfaction.
• Remove viruses, malware, and spyware, and install appropriate security measures to protect customer systems.
• Recover lost data and perform system backups as needed.
• Provide technical support and guidance to customers, both remotely and on-site, in a professional and timely manner.
• Maintain accurate records of completed repairs, customer interactions, and service-related activities.
• Stay up-to-date with the latest industry trends, technologies, and best practices, applying this knowledge to provide superior service.
• Collaborate with fellow team members to ensure seamless service delivery and a unified approach to problem-solving.

Qualifications:

• High School Diploma or GED equivalent is required; further education in Computer Science, Information Technology, or a related field is a plus.
• Relevant experience in computer repair or IT support roles, with a strong understanding of hardware, software, and operating systems.
• Exceptional problem-solving and analytical abilities.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with a focus on providing exceptional customer service.
• Ability to work independently as well as part of a team.
• Willingness to stay current with industry advancements and participate in ongoing professional development.

At Computer Repair Extraordinaires, we take pride in delivering top-quality computer repair and IT services to our customers. If you have a passion for technology, a commitment to exceptional service, and the skills to resolve a wide range of computer-related issues, we invite you to join our team as a Computer Repair Technician. Apply now to become part of our dedicated team of professionals and help us continue our tradition of excellence.