Compliance Investigation Manager jobs in Delaware

About Us

SANFORD headquartered in Stafford, VA., is a Service-Disabled VeteranOwned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.

We are among the most innovative, respected, and ethical providers of technology solutions to the United States government. Our mission is to provide superior-quality, innovative, information technology solutions that help federal agencies best aid, serve, and protect the American people.

Why Collaborate with Sanford Federal, Inc.?

You can take pride in working with a company dedicated to serving our government by providing the best, most cost-effective solutions for the US
Government. Our work helps the US Government secure our nation, support the efforts of our military and intelligence communities, and provide lifesaving medical services to our soldiers, vets, and their families.

Position Title: Compliance Manager

Qualifications: must have, at minimum, a bachelor’s degree.

Experience:

• Minimum of 7 years managing projects of similar size and scope.
• Minimum of 5 years of experience in service level agreement or performance management measures.
• 5 years of supervisory or management experience.

Responsibilities: The Compliance Manager is a critical role responsible for ensuring the accuracy and successful daily Pivot processing for submissions of all NFIP Direct policies and claims, while actively addressing and rectifying noncompliance issues.

Key Responsibilities:

• Compliance Oversight: Oversee and manage the accuracy and successful daily Pivot processing for submissions of all NFIP Direct policies and claims.
• Project Management: Utilize 7 years of project management experience to lead and manage compliance-related projects of similar size and scope, ensuring adherence to standards.
• Service Level Agreement (SLA) Experience: Leverage 5 years of service level agreement or performance management measures experience to ensure compliance with established SLAs.
• Supervision and Leadership: Provide effective leadership and supervision to compliance teams, fostering a collaborative work environment that ensures accuracy and compliance.
• Noncompliance Resolution: Actively address and rectify noncompliance issues, implementing corrective measures to ensure adherence to established policies and procedures.
• Performance Monitoring: Implement performance monitoring systems to track and assess the accuracy of Pivot processing, ensuring operational effectiveness.

Qualities and Skills:

• 7 years of experience managing projects of similar size and scope.
• 5 years of experience in service level agreement or performance management measures.
• 5 years of supervisory or management experience.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Education:

• Bachelor’s degree as a minimum requirement.

This role offers an exciting opportunity for an experienced Compliance Manager to play a pivotal role in ensuring the accuracy and compliance of NFIP Direct's policies and claims processing. If you meet the qualifications and have a background in compliance management, we encourage you to apply and contribute to our commitment to operational excellence.

Job Types: Full-time, Part-time

Work Location: In person