Compliance Analyst (Banking), Sr. jobs in Germantown, MD

POSITION SUMMARY

The NRMP Policy and Compliance team promotes and enforces the policies and procedures that protect the integrity of the Matching Program. The Senior Compliance Analyst provides support to the Director in effective oversight of case management activities (e.g., waiver requests and violation investigations) to ensure consistent application and adherence by constituents to the rules and regulations outlined in the NRMP’s Match Participation Agreements and related policies. The Senior Compliance Analyst also supports the Director in a range of matters related to policy development, compliance software maintenance, process mapping and documentation, and constituent outreach. The Senior Analyst serves as a point of contact for constituents and external partners on matters related to NRMP compliance and implementation.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Case Management

• Process waiver reviews and violation investigations:

• Manage and prioritize caseload, ensuring adherence with NRMP policy timelines
• Correspond with all parties and collect all documentation for files; identify/analyze gaps and follow up accordingly with parties to solicit additional information
• Troubleshoot cases, as needed, with Director to ensure comprehensive assessment and compilation of documentation
• Prepare reports and documents and ensure accurate preparation of case files for panel review

• Distribute reports to external parties. Maintain and/or update online systems to ensure accurate case log tracking.

• Support and provide oversight, as requested, of the Compliance Specialist on case management activities

Administrative Support

• Support the Director in planning biannual meetings of the Policy Review Committee; assist with agenda materials and draft meeting minutes
• Support the Director in annual review/revision of Match Agreements, Waiver and Violation Policies, and Codes of Conduct
• Support the Director in annual review, revision, and/or creation of department process documentation and maps
• Take on ad hoc projects as assigned, including initiatives that increase policy awareness and understanding among Match constituents.
• Support Operations team during peak periods and as directed

Data Management

• Serve as point of contract for maintenance and/or enhancement of features in the Filevine case management system. Troubleshoot with vendor to mitigate risk or bugs in the system; communicate updates to team members.
• Maintain waiver and violation data tracking functionality in the NRMP secure technology platform. Partner, as assigned, with IT to communicate and ensure enhancements to system features that allow for improved reporting and tracking of case activities
• Prepare data reports, as requested, to identify trends in case management activities

EDUCATION, QUALIFICATIONS, REQUIRED SKILLS

• Bachelor’s degree required preferably in a policy, social science, or health-related discipline; Master’s degree or equivalent professional experience preferred
• Five to seven years of experience interpreting and implementing policy, preferably in a medical- or medical education-based nonprofit/association
• Knowledge of residency/fellowship appointment practices, particularly as it relates to international medical graduates and Visa procurement
• Demonstrated experience in report writing
• Excellent communication skills
• Strong organizational skills
• Ability to problem-solve through logic and trial and error; ability and willingness to learn new software and applications
• Experience creating or implementing workflows for day-to-day processes

PREFERRED SKILLS

• Familiarity with undergraduate or graduate medical education, the residency selection process, or residency/fellowship appointment practices
• Familiarity with broad employment regulatory processes (e.g., visa requirements, employment onboarding)
• Paralegal experience
• Experience using FileVine or similar case management software (Clio, Zola, PracticePanther, etc)
• Experience using online form software (Google Forms, JotForm, TypeForm, )

INTERACTIONS

External:

• Frequent contact with NRMP Match participants, including teaching hospital institutional officials, residency program directors, and medical school student affairs deans and applicants.
• Periodic contact with members of NRMP Board of Directors and NRMP legal counsel.

Internal:

• Serves as compliance liaison for staff in answering and/or interpreting broad-based policy questions.

ADA SPECIFICATIONS

This position is located in the Washington DC office, with occasional overnight travel. The role is primarily sedentary; may require some bending and lifting.

NRMP is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or other protected class status.

Current Benefit Package:

• Health and Retirement Benefits:
  • NRMP offers medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, and health savings accounts (dependent on medical coverage selected)
  • NRMP pays 90% of employee medical coverage for full-time staff.
  • NRMP contributes up to $500 per month for dependent care coverage.
  • Upon date of eligibility, NRMP provides an 8% non-elective employer contribution into the 403(b) plan and employees are eligible for a 2% employer match if they contribute at least 2% into the 403(b) plan.
• Work/Life Balance and Employee Leave:
  • NRMP offers staff a minimum of three work weeks of annual leave and two work weeks of sick leave each year that is accrued per pay period.
  • In addition to accrued annual and sick leave, NRMP observes up to 16 paid days off each year.
  • NRMP offers twelve weeks paid parental leave for birth mothers and six weeks paid parental leave for non-birth parents.
  • NRMP supports a 35-hour work week.
• Other perks:
  • Enrollment in Employee Assistance Program (EAP).
  • NRMP offers tuition reimbursement so staff can pursue graduate degrees, certifications or other designations that advance their work in the organization.
  • Access to LinkedIn Learning suite of professional development courses.

The salary range for the role is $81,500 - $103,200 per year. Salary is commensurate with experience.