Compensation and Benefits Supervisor leads a team in developing, implementing, communicating, and administering compensation and benefits programs, policies, and procedures. Supervises daily compensation and benefit operations including survey participation, job evaluation, salary structure development, base pay administration, incentive plan design and analysis, planning for health and welfare, retirement, and work life benefits. Being a Compensation and Benefits Supervisor coordinates with outsourced providers. May provide customer support to managers and staff with compensation or benefits questions. Additionally, Compensation and Benefits Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Compensation and Benefits Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Compensation and Benefits Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Company: Capstone Benefits Consulting, LLC
Title: Account Manager
Responsibilities:
· Manage all aspects of service delivery to assigned book of business, ensuring client needs are met according to service timelines, and setting appropriate internal and external expectations.
· Manage the client renewal process, assembling the appropriate internal and external resources to develop and implement the client-specific renewal strategy.
· Build and maintain relationships with clients’ executive teams (C-Suite).
· Ensure implementation and annual service calendar deliverable timelines are met.
· Understand all Capstone products and services and maintain knowledge of carrier/vendor products and services, to provide appropriate benefit plan solutions to clients.
· May act as subject matter expert (SME) on:
o Fully insured carriers, products and processes and/or self-funded plans, TPAs and processes.
o Voluntary and/or worksite products.
o New and/or existing systems/products introduced as part of the Capstone product offerings.
· Organize and manage tasks and open items relating to client strategy, plan design, and renewal timelines.
· Analyze available data (CedarGate, carrier reports, etc.) and prepare and deliver financial reporting to clients at agreed upon intervals.
· Conduct and lead client meetings, such as annual reviews and standing touch-base meetings.
· Monitor employee benefit trends and make strategic recommendations to improve the effectiveness of plan design, as well as overall benefit programs.
· Oversee the product marketing process and manage final negotiation with carriers.
· Provide high level client/member issue resolution. Work with team/carriers/vendors to improve client service.
· Provide oversight to ensure all aspects of client management are completed accurately and in a timely manner, following established processes/procedures.
· Conduct contract and plan document reviews.
· Provide peer review of all client facing deliverables.
· Act with professionalism and integrity, and work with client and internal team members in a consultative manner.
Requirements:
· Bachelor’s degree or significant relevant experience
· Minimum 2 years of account management or leadership experience in the insurance industry, specifically in employee benefits.
· Licensed agent for Life, Accident and Health coverage (with the state of Georgia preferred).
· Strong working knowledge of employee benefits, with an understanding of medical funding options and employee benefits compliance requirements.
· Excellent Microsoft suite skills (Excel, PowerPoint, Outlook and Teams). Salesforce experience is a plus.
· Ability to work in a fast-paced environment, multi-task, and problem solve, with excellent organization and communication skills.
· Ability to act as a mentor to team members.
· Ability to travel overnight at various times throughout the year based on client need.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
Experience level:
Schedule:
Travel requirement:
Work Location: Hybrid remote in Statesboro, GA 30458
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