Compensation and Benefits Manager jobs in Lancaster, PA

Parts Manager - Full-time w/benefits, No Evenings or Weekends!

Gap, PA

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  Work for a privately-owned company where you are a valued teammate
• Monday through Friday work schedule – no evenings or weekends required
• Oversee and manage all functions of the parts department, including supervising department employees, managing parts inventory, and performing all tasks within the department when needed
• Opportunity for growth for the right person
• Talk with customers & Service Techs in person & on the phone to determine what part they need for their equipment (forklifts of any brand & other material handling equipment). Ask questions and request photos of the piece to make sure you have a clear understanding of which part they need
• Identify the make/model number of the equipment that needs service
• Reference the Parts Manual and identify the correct part number
• Research which vendor will have a new or aftermarket part available and assess pricing and shipping times
• Order the part and correctly document all information in our EBMS software to ensure the right part is billed to the correct work order
• Accurately invoice customers directly from our accounting/inventory system
• Receive, inventory, and organize the shipments of parts

Sam’s Mechanical Service provides rentals, sales, and service for forklifts of any brand & other material handling equipment to companies in Lancaster and the surrounding counties. We are growing and looking to hire a full-time Parts Manager to work with our customers & Service Techs to accurately identify and quickly order the parts needed to keep their equipment up and running.

Our Core Values: Treat People with Respect, Solve Customer Problems, Be Neat & Organized, Do it Right

Our Ideal Parts Manager will be:

• Experienced: Background working in the equipment, automotive, trucking, or similar industry. We are willing to provide specific training on working with parts from forklifts and related equipment. Supervisory experience is a plus
• Mechanical: Able to understand how the equipment works and identify the needed part based on customer descriptions & photos
• Loves Numbers: We deal with many numbers in this industry, and tracking numbers accurately is key to success.
• Detailed: Can manage a complex multi-step process of collecting information, identifying part numbers, assessing the availability of parts, placing orders, generating sales orders, communicating shipping dates, etc.
• Team Player: Humble enough to admit mistakes. Drive to do a great job. Great people skills.
• Relational: Able to build great rapport with customers, vendors, and crew. Must have good phone skills.
• Calm: Things can get hectic when a breakdown disrupts a customer’s workflow, creating a high sense of urgency. Being calm and patient while providing service is a critical skill.
• Flexible: Able to change activities to accommodate the needs of phone and walk-in customers. Does what it takes to get the customer’s equipment back up and running.
• Investigative: Asks excellent questions to get to the heart of what the customer needs. Able to research and get the best possible price.
• Computer Skills: Must learn software, do research on the internet, and communicate via email.

What we offer our Parts Manager:

• $25 p/h Depending on Experience
• Opportunity for growth
• Health Insurance
• Retirement with company match
• Paid Holidays & Paid Vacation
• Consistent Mon-Fri Schedule of approximately 45 hours per week (OT pay)
• No evenings or weekends required
• Uniforms with laundry service provided.
• Life Insurance & Short-Term Disability Insurance
• A small, stable, growing company that values their employees
• Family-friendly, faith-based work environment.

To Apply

Please submit your resume in Microsoft Word or PDF format to be considered for our Parts Manager position.