Communications Representative jobs in Waterloo, IA

Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Call Center Representative
  • Mediacom Communications Corporation
  • Tama, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail)

    Who we are:

    Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.

    As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

    Position Overview:

    Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments. Perform direct customer support for all customers consistent with Mediacom's policies and procedures.

    Company Benefits:

    Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
    • Health, vision, and dental insurance!
    • Paid vacation, holidays and flex paid time off!
    • 401K with generous company match!
    • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
    • Education Enrichment up to $5,000 per year for qualified employees!
    • Employee Wellness Program!


    Position Responsibilities:
    • Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures.
    • Assist customers in the selection and purchase of products and services.
    • Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer.
    • Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers.
    • Troubleshoot basic service issues and schedule on site service calls when necessary.
    • Must balance cash drawer daily and verify all monies received.
    • Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
    • Regular attendance required.
    • Perform other duties as directed or required by your supervisor.
    • Other duties as assigned.



    Position Requirements:
    • High school diploma or GED required; Associates degree preferred.
    • Required - 1-3 years' experience in retail and/or consumer sales.
    • Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
    • Exceptional relationship-building skills.
    • Excellent communication skills.
    • Ability to multi-task and prioritize in a fast-paced environment.
    • Effective cash handling skills.
    • Valid driver's license and satisfactory driver record may be required for some locations.
    • Must demonstrate intermediate to advanced PC skills.
    • Sales ability and willingness to meet sales goals.
    • Able to stand for long periods.
    • Occasional travel to other sites within the region.
    • Ability to work evenings, weekends and holidays and overtime as needed.

    Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

    Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

    Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

    Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

    #LI-Onsite

    About the Company:
    Mediacom Communications Corporation


    Mediacom Communications is one of the nation’s leading cable operators focused on serving the smaller cities and towns in the United States. We are dedicated to keeping jobs in the communities we serve and providing individuals with the Power to Succeed. Our diversified workforce of over 4,600 employees lives and works in the 22 states where we do business.

    A lot of companies say they’re at the forefront of technology, Mediacom follows through. We are committed to bridging the digital divide between major cities and America’s smaller regions by providing the best technology available. We have launched a 1 Billion dollar investment plan, “Project Gigabit” that will bring 1-Gigabit broadband internet service to virtually all of the 3 million homes and business we serve across 1,500 communities, add more access capability for small business and more.  As Mediacom continues to grow, so do the career opportunities within. When you join Mediacom, you join one of the most stable and dynamic technology companies in the market today. 

    We are dedicated to keeping jobs in the communities we serve and give back to these vibrant communities through various programs, scholarships and grants. One Mediacom program, Connect2Compete, offers eligible families low-cost internet service. Annually, Mediacom awards tens of thousands of dollars in scholarship funds to students through the World Class Scholars Program, September 11 Memorial Fund, and Entrepreneur of Tomorrow Awards. Additionally, community grants fund a variety of specific offerings such as our Arts and Culture Grant Cycle in Dubuque, IA.

    You'll also find all sorts of advantages to joining our family.  Along with the rewarding feeling that comes from serving your community, you’ll be challenged to advance in your career while enjoying a generous benefits package designed to be flexible and relevant to your needs.



    Company Size:
    2,500 to 4,999 employees


    Industry:
    Telecommunications Services


    Founded:
    0


    Website:
    https://mediacomcable.com/careers/


  • 21 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • Toledo, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 21 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • Traer, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 21 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • Reinbeck, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 21 Days Ago

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Counter sales representative
  • Mediacom Communications Corporation
  • Traer, IA FULL_TIME
  • Position : Customer Sales & Service Representative I, Front Counter (Retail) Who we are : Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a te...
  • 23 Days Ago

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Tech support representative
  • Mediacom Communications Corporation
  • Toledo, IA FULL_TIME
  • Position : Internet Technical Support Representative I Who we are : Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 peo...
  • 1 Month Ago

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0 Communications Representative jobs found in Waterloo, IA area

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CDL Driver-Class B
  • Builders Firstsource, Inc.
  • Waterloo, IA
  • AMAZING CAREERS FOUND HERE Our Team Members are the heartbeat of our Company, and we appreciate each and every one for t...
  • 3/28/2024 12:00:00 AM

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Brew Brothers Lead Cook
  • Caesars Entertainment Corporation
  • Waterloo, IA
  • JOB DUTIES AND RESPONSIBILITIES The following statements are intended as general examples of the duties of this position...
  • 3/28/2024 12:00:00 AM

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Production Technician
  • The Judge Group
  • Waterloo, IA
  • Conagra Brands is looking for Production Technicians to join our growing team! You will troubleshoot, repair and operate...
  • 3/28/2024 12:00:00 AM

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Project Director
  • MetroNet
  • Waterloo, IA
  • Metronet has an immediate opening for an energetic, Project Director! At Metronet, we pride ourselves on providing cutti...
  • 3/27/2024 12:00:00 AM

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Roaster Technician - 2nd Shift
  • The Judge Group
  • Waterloo, IA
  • You will oversee the production processes in the making of David's Sunflower Seeds. Throughout this process, you will co...
  • 3/27/2024 12:00:00 AM

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PROPERTY MANAGER I - FT HOURLY
  • CARDINAL CAPITAL MANAGEMENT INC
  • Waterloo, IA
  • Job Description Job Description Summary/Objective Manage property for owners or property management company by performin...
  • 3/27/2024 12:00:00 AM

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Parts Order Fulfillment Analyst
  • sgsconsulting
  • Waterloo, IA
  • Job Description Job Description Hours will range between 6 am and 4 pm depending on meetings. No overtime for this posit...
  • 3/27/2024 12:00:00 AM

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Parts Order Fulfillment Analyst
  • Three Point Solutions
  • Waterloo, IA
  • Job Description Job Description Job Title: Parts Order Fulfillment Analyst/ Business Analyst Operations I Operations (1s...
  • 3/27/2024 12:00:00 AM

Waterloo is a city in and the county seat of Black Hawk County, Iowa, United States. As of the 2010 United States Census the population decreased by 0.5% to 68,406; the 2016 Census estimates the population at 67,934, making it the sixth-largest city in the state. The city is part of the Waterloo – Cedar Falls Metropolitan Statistical Area, and is the more populous of the two cities. According to the United States Census Bureau, the city has a total area of 63.23 square miles (163.76 km2), of which 61.39 square miles (159.00 km2) is land and 1.84 square miles (4.77 km2) is water. The average el...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$52,997 to $66,115
Waterloo, Iowa area prices
were up 0.8% from a year ago

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