Communications Representative jobs in Spokane, WA

JOB SUMMARY

Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers' needs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
• Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.

Required Education

High School Diploma or equivalent work experience.

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
• Bilingual Spanish Preferred

Preferred Related Work Experience and Number of Years

2 years sales or relevant work experience

WORKING CONDITIONS

• Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
• Minimal time in an office environment.
• Exposure to moderate noise levels.