Communications Representative jobs in Richmond, CA

Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Communications Representative, Expert
  • PG&E Corporation
  • Oakland, CA FULL_TIME
  • Requisition ID # 156213 

    Job Category: Corporate Affairs / Communication 

    Job Level: Individual Contributor

    Business Unit: Customer & Enterprise Solutions

    Work Type: Hybrid

    Job Location: Oakland

     

     

     

    Department Overview

    Pacific Gas and Electric Company's Customer Communications department is responsible for the planning, development and execution of marketing, outreach activities and support materials that drive customer awareness and participation in PG&E’s varied programs and corporate initiatives around Safety, Service Reliability, and field-based activities that involve the replacement and upgrading of PG&E’s vast infrastructure. Ultimately, these communications have the purpose of preserving and strengthening PG&E’s reputation and credibility with various stakeholders including customers, the general public, regulators and employees.

     

    Position Summary

    The position is responsible for developing customer-facing materials and content strategies that support PG&E’s Customer Care Department, Vegetation Management and Electric Public Safety. The purpose of these communications is to ensure compliance and drive awareness on powerline and tree work safety. You will collaborate with subject matter experts and other marketing personnel on developing communications plans, process guidelines, editorial calendars and materials to deliver a superior customer experience. You will also be responsible for ensuring the alignment of communication plans and messaging with company goals and objectives. 

     

    This position is hybrid, working from your remote office and Oakland, CA based on business needs.

     

    PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

     

    A reasonable salary range is:

     

    Bay Area Minimum: $114,000.00
    Bay Area Maximum: $182,000.00

     

     

    Job Responsibilities

    Project management

    • Review, manage and update campaign calendar for safety initiatives.
    • Conduct a content audit on a quarterly basis to ensure message alignment.
    • Update and ensure our communications digital asset repository is updated.
    • Ensure all finished materials are in compliance with corporate brand standards.
    • Contribute to the department’s Lean process improvement program to enhance organizational efficiency and support a culture of continuous improvement and customer satisfaction.

     

    Communications content strategy

    • Work with Electric Operations, Vegetation Management and Local Customer Engagement to develop a communications content strategy aligned with the department goals and plans.
    • Ensure compliance with PG&Es regulatory requirements.
    • Research, contribute ideas and edit content to ensure consistent tone, voice, and tenor.

     

    Writing and copywriting

    • As needed, proofread customer communications materials to check spelling, grammar and reading and comprehension level.
    • Review, edit, and approve pre-written communications from other stakeholders on an ad hoc basis to ensure conformity with approved talking points, corporate style and tone, and general communication best practices.  

     

    Emergency response

    • Serve as a member of the company’s emergency response team, providing invaluable support during critical, high-visibility events. You will support the Public Information Officer to address the needs and concerns of customers, employees and external stakeholders during emergencies. This includes providing quick-response communications guidance and materials, which may require working after hours, weekends as needed in the event of an Emergency Operations Center activation. 

     

     

    Qualifications

    Minimum:

     

    • Bachelors Degree or equivalent experience
    • Job-related experience, 7 years
    • CA Class C License, or equivalent
    • Record of Clean Driving

     

    Desired:

     

    • Successful completion of a writing test and a communications plan as part of the interview process
    • Exceptional verbal/written communication skills 
    • Ability to manage multiple and potentially conflicting goals to effective resolution 
    • Demonstrated ability to work under tight deadlines, show thoughtfulness in communication plan development, and resourcefulness in gathering requirements, input, and feedback 
    • Proactive, solution-oriented problem solver 
    • Accuracy and attention to detail 
    • Commitment to customer satisfaction
    • Demonstrated skill in building team consensus and working effectively and collaboratively in a multi-discipline, cross-functional environment 
  • 9 Days Ago

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Communications Manager
  • THE WEST OAKLAND HEALTH COUNCIL
  • Oakland, CA OTHER
  • Job Details Job Location: West Oakland Health Center - Oakland, CA Salary Range: $80.00 - $95.00 Salary/year DescriptionDEPARTMENT: Strategic Communications & Development POSITION: Communications Mana...
  • 15 Days Ago

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Communications Supervisor
  • City of Hayward
  • Hayward, CA FULL_TIME
  • DEADLINE TO APPLY: Sunday, April 7, 2024 by 11:59 p.m. THE POSITION: The City of Hayward is excited to announce its recruitment for the position of Communications Supervisor. The incumbent exercises t...
  • 16 Days Ago

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Communications Lead
  • Causa Justa Just Cause
  • OAKLAND, CA FULL_TIME
  • Born through mergers between Black and Latinx organizations in San Francisco and Oakland, Causa Justa :: Just Cause (CJJC) builds grassroots power and leadership to create strong, equitable communitie...
  • 18 Days Ago

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Communications Associate
  • Build It Green
  • Oakland, CA FULL_TIME
  • Job Title: Communications AssociatePrimary Work Location: Preference for Oakland, CA; open for remote in CaliforniaReports to: Deputy Director Classification: Full-TimeAbout YouYou’re a curious, motiv...
  • 28 Days Ago

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Communications Director
  • Vote.org
  • Oakland, CA FULL_TIME
  • Vote.org is hiring a Communications Director to support our work to permanently increase voter turnout in the United States of America. Organization description Vote.org is a nonprofit startup that us...
  • 1 Month Ago

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0 Communications Representative jobs found in Richmond, CA area

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Executive Director
  • Richmond Land
  • Richmond, CA
  • Richmond LAND’s mission is to build grassroots power for resident-driven and community-controlled land-use through commu...
  • 3/28/2024 12:00:00 AM

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Office Manager
  • Compunnel Inc.
  • Richmond, CA
  • Title: Office Manager Location: Richmond CA Duration: 6 month contract temp to hire as per performance Responsibilities:...
  • 3/28/2024 12:00:00 AM

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Regional Program Director
  • Kid Stock Inc
  • San Francisco, CA
  • Job Description Job Description Job Summary Reporting to the Executive Director (ED), acting as the bridge between strat...
  • 3/28/2024 12:00:00 AM

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Event Marketing Assistant
  • Next Generation Marketing
  • Richmond, CA
  • Next Generation Marketing, Inc. one of the leading Event Marketing firms in the East Bay area, is hiring an entry-level ...
  • 3/28/2024 12:00:00 AM

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Construction Manager - Capital Projects
  • Perry Construction Management
  • Richmond, CA
  • Job Description Job Description Position: Construction Manager - Manufacturing Has Contact with: Subcontractors, Project...
  • 3/26/2024 12:00:00 AM

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Customer Experience Specialist / Motorsports (Remote, USA)
  • APEX Wheels
  • Pleasanton, CA
  • Are you passionate about performance cars, track days, and all types of motorsport? Do you love working directly with cu...
  • 3/24/2024 12:00:00 AM

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Refinery Safety Specialist
  • Harvest Technical Services, Inc.
  • Richmond, CA
  • Job Description Job Description Description: Manages risk associated with construction projects. Assures compliance with...
  • 3/24/2024 12:00:00 AM

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Telecom Installer
  • Sonic
  • Richmond, CA
  • Job Description Job Description Why Sonic? Since 1994, Sonic has been committed to building a faster, more affordable in...
  • 3/24/2024 12:00:00 AM

Richmond is located at 37°56′09″N 122°20′52″W / 37.93583°N 122.34778°W / 37.93583; -122.34778. According to the United States Census Bureau, the city has a total area of 52.5 square miles (136 km2), of which 30.1 square miles (78 km2) is land and 22.4 square miles (58 km2) (42.71%) is water. The city sits on 32 miles (51 km) of waterfront, more than any other city in the Bay Area. The city borders San Francisco Bay to the southwest and San Pablo Bay to the northwest, and includes Brooks Island and the Brother Islands entirely, and half of Red Rock Island. There are several cities and uninco...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$71,166 to $88,781
Richmond, California area prices
were up 4.5% from a year ago

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