Communications Representative jobs in Portland, OR

Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative - Audiology
  • STAFFORD COMMUNICATIONS GROUP
  • Portland, OR FULL_TIME
  • Description

    At Stafford we believe it is rewarding to help make a positive impact on someone’s daily life. For example, by helping someone be able to hear an incoming call from their loved one or watch their favorite television show with a simple hearing solution. When a customer needs help, you will be fully capable of assessing their situation and providing the service needed. You will even be able to provide training for customers to acquire basic skills in the technical aspects of hearing devices.


    Be ready to share your knowledge and provide outstanding assistance! You’re the one who helps customers get the most out of their purchases. The entire Stafford team and our clients benefit from your commitment to providing exceptional experiences for our customers.


    Stafford Communications is uniquely different. Stafford Communications specializes in customer service in support of many prestigious brands in in pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies – ensuring their customer service initiatives are aligned to their marketing programs. We support a remote representative workforce. Do you love how it feels to help others? Come Join us!

    KEY RESPONSIBILITIES:

    · Answer incoming phone calls, and respond to written communication

    · Provide product information and make recommendations based on consumer’s needs

    · Answer basic questions regarding hearing aid device and connectivity products

    · Enter notes for each consumer interaction into contact management software

    · Collect and relay possible trends, problems, and suggestions for improvement to department manager

    · Effectively handle quality complaints, adverse events and claims according to Standard Operating Procedures while maintaining superior customer service etiquette

    · Continually maintain working knowledge of all company products, services, and promotions

    · Log customer and contact information using various Client Relationship Management (CRM) tools


    Shifts Available:

    Monday through Friday: 11:00am – 7:00pm EST

    Monday through Friday: 12:00pm – 8:00pm EST

    Requirements

    QUALIFICATIONS:

    · An outgoing personality, with excellent interpersonal and relationship management skills

    · Excellent verbal and written communication including active listening and reflection with the goal of gathering information, problem solving and diffusing difficult callers. Must be able to maintain a professional demeanor in stressful situations

    · Experience with Bluetooth and mobile devices is a plus

    · Ability to navigate between several computer screens (e.g., CRM Software, ACD System, Email and Web Browser) while actively listening and entering customer information


    EDUCATION and/or EXPERIENCE:

    · Strong computer experience working on multiple software programs

    · Consultative customer service skills: ability to analyze a customer’s situation and present a solution

    · Excellent interpersonal, communication, and organizational skills with the ability to work collaboratively and effectively in a fast-paced environment

    · Excellent writing skills and experience with social media management and providing customer service online across multiple channels (e.g. email, social media & chat)

    · Must be authorized to work in the US without sponsorship

  • 16 Days Ago

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Call Center Representative (Fundraising - Charities)
  • Gateway Communications, Inc
  • Vancouver, WA FULL_TIME
  • FULL-TIME & PART-TIME Fundraising - Charities. Love what you do. Love where you work! $18 - $20HIRING NOW - Make a difference in the world by helping people and animals!We are growing as a team! Need ...
  • 1 Day Ago

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Call Center Representative (Fundraising-Charities)
  • Gateway Communications, Inc
  • Portland, OR FULL_TIME
  • Call Fundraising - Charities. Love what you do. Love where you work! FULL-TIME $18-20 an hour.HIRING NOW - Make a difference in the world by helping people and animals!We are growing as a team! Need t...
  • 14 Days Ago

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Communications Technicians II
  • IES Communications
  • Tualatin, OR FULL_TIME
  • Job Description Job Summary: The Technician II must possess the ability to perform the technical responsibilities of a Cable Installer and function as a lead member of a technical team. The Technician...
  • 24 Days Ago

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Safety Coordinator
  • IES Communications
  • Portland, OR FULL_TIME
  • Job Description IES is seeking an experienced Safety Professional with an OSHA 30 to function as an on site Safety Coordinator. This key role will provide a consistent job site safety presence. Ensure...
  • 19 Days Ago

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Estimator
  • IES Communications
  • Portland, OR FULL_TIME
  • Job Description Job Summary: The Estimator is the person who supports the sales and projects staff in developing designs, and engineering solutions, for sales opportunities, keeps the estimates accura...
  • 20 Days Ago

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0 Communications Representative jobs found in Portland, OR area

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Territory Manager
  • Accordance Search Group
  • Portland, OR
  • Job Overview: We are seeking an experienced and results-driven Biomed Sales Representative to join our dynamic team. Our...
  • 3/28/2024 12:00:00 AM

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Customer Success Specialist
  • magicplan
  • Portland, OR
  • About the role At magicplan, we are on a mission to revolutionize the way restoration and renovation professionals opera...
  • 3/28/2024 12:00:00 AM

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Manager, Strategy & Analytics - Remote within 100 Miles of an Office Location
  • CarMax
  • Portland, OR
  • CarMax, the way your career should be! Manager, Retail Strategy & Analytics: About The Team The Retail Strategy team is ...
  • 3/28/2024 12:00:00 AM

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Cashier
  • GLOBAL PARKING SYSTEMS
  • Portland, OR
  • Global Parking Systems are experts in the management of parking lots, valet services, parking management, and shuttle op...
  • 3/28/2024 12:00:00 AM

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Warehouse Selector
  • The Judge Group
  • Portland, OR
  • Why Work for KeHE?Full-time Pay Range: $19.00/Hr. - $27.00/Hr. Shift Days: M-F, Shift Time: 7:30AM Benefits after 30 day...
  • 3/28/2024 12:00:00 AM

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Training and Development Manager
  • The Judge Group
  • Portland, OR
  • Overview Ajinomoto Foods North America is a leading frozen foods company, committed to providing nutritious and deliciou...
  • 3/28/2024 12:00:00 AM

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Sales Representative West Coast
  • The Judge Group
  • Portland, OR
  • Fortune 500 packaging Client of ours is seeking a Sales Representative for the Corrugated packaging industry to be locat...
  • 3/28/2024 12:00:00 AM

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Warehouse Loader
  • The Judge Group
  • Portland, OR
  • Why Work for KeHE?Full-time Pay Range: $20.00/Hr. - $21.00/Hr. Shift Days: M-F, Shift Time: 2:00 PM Benefits after 30 da...
  • 3/28/2024 12:00:00 AM

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$60,720 to $75,750
Portland, Oregon area prices
were up 3.9% from a year ago

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