Communications Representative jobs in Norman, OK

Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

C
Customer Retention Representative
  • Cox Communications
  • Oklahoma, OK FULL_TIME
  • Job Description

    Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us.

    Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services.

    If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative

    The Customer Retention Representative is a full-time position currently working in the office. Upon completion of training and ramp-up period, there is a possibility to have flexible hybrid / work from home options long-term, based on business needs. This is a highly consultative sales opportunity . Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program.

    As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $51,558. This reflects the fulltime hourly base rate of at least $15.00 and target commission is $1,700 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings.

    You must live within the area of Oklahoma City, Ok and be willing to train and work in the call center after graduation.

    What You'll Do
    • You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us
    • You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services.
    • Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs.
    • You'll upsell, cross-sell, and work to retain every customer with whom you interact
    • You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course)
    • You'll use our customer database to tailor solutions and help customers understand their billing


    What's In It For You?

    How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here:

    Who You Are

    You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order.

    Qualifications:

    Minimum
    • High school diploma, GED, or relevant work experience
    • Effective communication skills
    • Excellent computer skills
    • Demonstrated ability to multi-task
    • Excellent interpersonal skills to work effectively with teams
    • Excellent ability to persuade others through indirect influence
    • Ability to seek out opportunities and take initiative with little or no direction
    • Demonstrated capacity to thrive in a high-change, often ambiguous business environment
    • Ability to establish customer relationships in a fast-paced environment


    Preferred
    • Experience in the telecommunications industry
    • 1 years in a sales quota or retention environment
    • 2 years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.)


    Join the Cox family of businesses and make your mark today!

    USD 12.50 - 18.75 per hour

    About Cox Communications

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

    About Cox

    Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
  • 5 Days Ago

C
Territory Sales Representative
  • Cox Communications
  • Bethany, OK FULL_TIME
  • Bethany, OK, United States19936_R202437214-8fb9e673c96590b2cb7a7a89b48e85adCox CommunicationsJob Description ***This position is a residential sales position and does require door to door sales. You m...
  • 10 Days Ago

C
Inside Relationship Representative - Cox Business
  • Cox Communications
  • Bethany, OK FULL_TIME
  • Bethany, OK, United States19936_R202333348-8fb9e673c96590b2cb7a7a89b48e85adCox CommunicationsThe best relationships are built on sincerity, authenticity and trust. Those are the relationships that mov...
  • 1 Month Ago

I
Retail Sales Representative
  • In Touch Communications, Inc.
  • Sulphur, OK FULL_TIME
  • In-Touch Communications, an Authorized Retailer for UScellular, is looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates wi...
  • Just Posted

T
Tower Riggers - Oklahoma
  • TrueNet Communications
  • Oklahoma, OK FULL_TIME
  • Job Type: Full-time, Permanent COMsolve is looking for keen, punctual general laborers and riggers, eager to learn and advance their careers. COMsolve’s industry-leading training course will provide a...
  • 21 Days Ago

C
Part-Time Retail Sales Associate
  • Cox Communications
  • Jones, OK PART_TIME
  • Jones, OK, United States19936_R202440452_2-2f6e6e8060a02d2e7ef69aa79da0549eCox Communications Part Time Retail Sales Associate Ever stepped into a retail store and had a phenomenal customer service ex...
  • 21 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Communications Representative jobs found in Norman, OK area

M
Financial Representative
  • Modern Woodmen of America
  • Norman, OK
  • The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
  • 3/28/2024 12:00:00 AM

H
Sales Representative - Payments
  • Heartland
  • Norman, OK
  • Sales Representative - Payments Are you a sales professional looking to join a company that's on the rise? Look no furth...
  • 3/28/2024 12:00:00 AM

Q
Phlebotomy Service Rep I
  • Quest Diagnostics
  • Norman, OK
  • Overview: Diagnostic Laboratory of Oklahoma- Norman, OK Monday-Friday 7am-4pm Main Duties: Show up for work, on time and...
  • 3/28/2024 12:00:00 AM

N
RN - NICU - Neonatal Intensive Care
  • Norman Regional HealthPlex (HPX) Campus
  • Norman, OK
  • 3x12 Nights, 19:00:00-07:00:00, 12.00-3 Salary Range:$27.84-45.46/hour (based on education and experience)(shift and wee...
  • 3/27/2024 12:00:00 AM

S
Inbound Warehouse Supervisor - USBL - US
  • SYSCO
  • Norman, OK
  • Company: US0026 Sysco Oklahoma (Division of USA II) Zip Code: 73069 Minimum Level of Education: High School or Equivalen...
  • 3/26/2024 12:00:00 AM

S
Restoration Project Manager
  • SERVPRO of Downtown Oklahoma City, Midtown
  • Norman, OK
  • Job Description Job Description Do you love helping people through difficult situations? Then dont miss your chance to j...
  • 3/26/2024 12:00:00 AM

N
Territory Sales Representative
  • National Solutions
  • Norman, OK
  • Responsibilities · Establish new clients within the architectural and interior design communities · Service existing cli...
  • 3/25/2024 12:00:00 AM

M
Financial Representative
  • Modern Woodmen of America
  • Norman, OK
  • The ideal candidate must reside in the state of Oklahoma. They will deliver personalized investment solutions to help cl...
  • 3/25/2024 12:00:00 AM

Norman (/ˈnɔːrmən/) is a city in the U.S. state of Oklahoma located 20 miles (32 km) south of downtown Oklahoma City. As the county seat of Cleveland County and a part of the Oklahoma City metropolitan area, its population was 110,925 at the 2010 census. Norman's estimated population of 122,843 in 2017 makes it the third-largest city in Oklahoma. Norman was settled during the Land Run of 1889, which opened the former Unassigned Lands of Indian Territory to American pioneer settlement. The city was named in honor of Abner Norman, the area's initial land surveyor, and was formally incorporated o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$52,892 to $65,984
Norman, Oklahoma area prices
were up 1.2% from a year ago

Communications Representative in Atlanta, GA
Have you worked as a Communications Representative before? Tell the CareerBliss community what you thought about your salary.
December 25, 2019
Communications Representative in Chattanooga, TN
Martinez Announces Adams as Headquarters Communications Representative appeared first on IAMAW.
February 12, 2020
Communications Representative in Frankfort, KY
The Massachusetts Supreme Judicial Court found that the SCA did not prevent Yahoo from allowing the personal representative access to the decedent’s emails; provided, however, that the personal representative consented to such disclosure on behalf of the decedent.
January 20, 2020