Communications Representative jobs in Dubuque, IA

Description

ImOn Communications is the LOCAL choice for cable TV, high-speed Internet and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forward to serving Eastern Iowa for many years to come. As we expand our service availability we are looking for a Direct Sales Representative to be a part of the ImOn Difference! Our employees share a passion for building a culture of “Creating Connections One Person at a Time” and fostering a fun and rewarding work environment.

The Direct Sales Representative represents ImOn Communications to potential customers for the purpose of selling Internet, Phone and Cable service according to company policies and standards. Sales representatives work from HUB lead sheets to call on homes and increase service penetration in assigned areas. The Direct Sales Representative is responsible for achieving an assigned installed sales quota based on number of sales, net contribution per sale, and monthly recurring review per sale.

Essential Job Responsibilities for Primary Functional Area of Accountability

• Make door-to-door internet, phone, and cable sales presentations in order to sell any one or combination of these services to potential in assigned territory.
• Assure customer satisfaction through entire selling process.
• Maximize potential for customers to purchase and retain their internet, phone, and cable services.
• Provide complete and accurate information, promote the value of internet, phone, and cable effectively, and sell based on customer profiles as well as full consideration of all options available.
• Present information regarding products, services, rates, installation fees, campaign requirements, and special offers in a clear, concise, accurate, and professional manner.
• Promote a positive company image at all times.
• Meet productivity standards set by the department and perform at a level to acquire the maximum number of subscribers.
• Turn in all sales including required documentation and monies collected in a timely manner.
• Keep accurate records, report sales activity and results accurately, and notify supervisor of all problems/difficulties as they occur.
• Follow up on all leads, inquiries, complaints, and other messages in a timely manner.
• Keep appointments with customers.
• Attend meetings and training sessions as required.
• Work flexible hours, which includes evenings and some weekends.

Requirements

Required Experience, Training, and Special Qualifications

• 2 years of college; or equivalent combination of sales experience and college education required.
• 2 years’ experience sales/marketing; door to door sales experience a plus.
• Basic computer knowledge.
• Flexibility to work within non-standard business hours to ensure that sales quota is met.
• A warm and professional presentation style.
• Professional appearance, conducive to an office and field environment, is required.
• Must have valid driver’s license, good driving record and reliable transportation.
• Must be well organized and detailed oriented with consistent exercise of independent judgment and discretion in matters of significance.

Benefits:

ImOn will hook you up! When you join our team, you get more than just a paycheck. ImOn offers all employees:

• 401(k) with a company match.
• Affordable health insurance to cover you and your family.
• Dental Insurance starting at $4.91 per paycheck.
• Vision Insurance provided for free to you and your family.
• Life and Disability benefits at no cost to our employees.
• A robust, incentive-based Wellness Program

Time Off

As fun as it is to work at ImOn, we understand the importance of and strive to promote work-life balance. We offer the following paid time off: 

• Holidays – We offer 9 paid holidays each year, including the employee’s birthday.
• Vacation Time – Employees earn vacation time each year based on your length of service at ImOn.
• Personal Time – ImOn offers 40 hours of personal time each year to help you take care of yourself and your family.
• Volunteer Time Off – We encourage our employees to connect with the communities we serve by volunteering at local non-profit organizations.
• Parental Leave
• Bereavement Leave

Be a part of the ImOn Difference, Apply Online at www.imon.net/careers

ImOn is an Equal Opportunity Employer.