Communications Representative jobs in Des Moines, IA

Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Counter sales representative
  • Mediacom Communications
  • Ames, IA FULL_TIME
  • Position : Customer Sales & Service Representative I, Front Counter (Non-Retail)

    Who we are : Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions.

    The services we offer faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service are a direct result of our powerful culture of growth and innovation.

    As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve.

    To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine.

    Take that next step toward your future and join our growing team!

    Position Overview :

    Provide a positive in-person customer experience in a prompt and professional manner related to the customers’ needs and questions.

    Perform direct customer support for all customers consistent with Mediacom’s policies and procedures.

    Company Benefits :

    Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs.

    You'll find all sorts of advantages to joining the Mediacom team including :

    • Health, vision, and dental insurance!
    • Paid vacation, holidays and flex paid time off!
    • 401K with generous company match!
    • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet / cable services are provided!
    • Education Enrichment up to $5,000 per year for qualified employees!
    • Employee Wellness Program!

    Position Responsibilities :

    • Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.
    • Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
    • Troubleshoot basic service issues and schedule on site service calls when necessary.
    • Receive and process customer payments, balance cash drawer, and post customer adjustments.
    • Issue and receive equipment from customers.
    • Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.
    • Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.
    • Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
    • Regular Attendance required.
    • Perform other duties as directed or required by your supervisor.
    • Other duties as assigned.

    Position Requirements :

    • High school diploma or GED required; Associates degree preferred.
    • Required 1-3 years’ experience in retail and / or consumer sales.
    • Preferred 3 plus years’ customer service & cash handling / reconciliation experience.
    • Exceptional relationship-building skills.
    • Excellent communication skills.
    • Ability to multi-task and prioritize in a fast-paced environment.
    • Effective cash handling skills.
    • Valid driver's license and satisfactory driver record may be required for some locations.
    • Must demonstrate intermediate to advanced PC skills.
    • Sales ability and willingness to meet sales goals.
    • Able to stand for long periods.
    • Occasional travel to other sites within the region.
    • Ability to work evenings, weekends and holidays and overtime as needed.

    Get to know us : Mediacom Communications is known by our Mediacom brands, including : Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia.

    When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.

    55 million customers in 22 states and connecting them to what matters most.

    Our Awards : Mediacom is proud to have received the following recognitions : 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

    Who you are matters here : Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment.

    Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws.

    job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

    Disclaimer : When making a job offer, we consider several factors in our determination, such as years of related work experience;

    relevant skills and qualifications; education level; and certifications / licenses.

    LI-Onsite

    Last updated : 2024-03-09

  • 16 Days Ago

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Sales Representative
  • Cricket Wireless by Gmet communications
  • Ames, IA FULL_TIME,PART_TIME
  • Cricket Wireless by Gmet communications is an Authorized Retail Cellphone Store that provides Cellphone Services, cellphone devices and accessories at an affordable price. We are looking for a motivat...
  • 3 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • Knoxville, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 20 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • Des Moines, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 20 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • State Center, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 20 Days Ago

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Call Center Representative
  • Mediacom Communications Corporation
  • Boone, IA FULL_TIME
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team...
  • 20 Days Ago

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0 Communications Representative jobs found in Des Moines, IA area

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POLICY ASSOCIATE
  • Center for Rural Affairs
  • Des Moines, IA
  • POLICY ASSOCIATE AGRICULTURE & CONSERVATION IOWA The Center for Rural Affairs is seeking a highly qualified candidate to...
  • 3/28/2024 12:00:00 AM

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Part time Processor
  • The Salvation Army Central Territory
  • Des Moines, IA
  • Job Description The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the...
  • 3/28/2024 12:00:00 AM

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PASSPORT SERVICE REPRESENTATIVE
  • Polk County, IA
  • Des Moines, IA
  • Salary: $51,169.00 - $66,787.00 Annually Location : Des Moines, IA Job Type: Full-Time Regular Job Number: 24-1086 Depar...
  • 3/28/2024 12:00:00 AM

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YOUTH SERVICES WORKER (PART-TIME)
  • Polk County, IA
  • Des Moines, IA
  • Salary: $28.10 Hourly Location : Des Moines, IA Job Type: Part-Time (less than 30 hours/wk) Job Number: 24-1087 Departme...
  • 3/28/2024 12:00:00 AM

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Territory Manager - Des Moines, IA
  • BetterNight
  • Des Moines, IA
  • Come be a part of the future of Sleep Medicine! Join our growing telehealth team and help us improve the lives of countl...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative - Eyerly Ball
  • UnityPoint Health
  • Des Moines, IA
  • Overview: Serves as an active team member of the Outpatient Clinic multidisciplinary team as a Client Service Representa...
  • 3/27/2024 12:00:00 AM

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RN Diabetes Educator-Diabetes Education-Methodist
  • UnityPoint Health
  • Des Moines, IA
  • Overview: The Inpatient Diabetes Education RN provides individualized education to patients with diabetes during hospita...
  • 3/25/2024 12:00:00 AM

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Sr Digital Experience Consultant (Remote)
  • Principal Financial Group
  • Des Moines, IA
  • What You'll Do: As a Sr. Digital Experience Consultant, you'll prepare and deliver the participant, plan sponsor and cyb...
  • 3/24/2024 12:00:00 AM

Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$56,286 to $70,217
Des Moines, Iowa area prices
were up 0.8% from a year ago

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