Communications Manager jobs in Holyoke, MA

Communications Manager manages an organization's internal and external communications strategies and programs. Creates, implements and oversees communications programs that effectively describe and promote the organization and its products. Being a Communications Manager may aid in the preparation of presentations and/or speeches geared toward employees and consumers. Requires a bachelor's degree. Additionally, Communications Manager typically reports to a director. The Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Store Manager
  • Cox Communications
  • Enfield, CT FULL_TIME
  • Enfield, CT, United States
    19936_R202440442
    Cox Communications
    Assistant Store Manager I

    Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I , you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning.

    You know the drill with retail schedules - it's all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You'll report to the Store Manager, while indirectly managing the team of pros at our store...and when the Store Manager is out, you're handling some of their day-to-day responsibilities. Speaking of responsibilities...

    What You'll Do

    Along with what we just described; we've put together a list of some of the other things you'll need to do as an Assistant Store Manager I. You'll:

    • The ASM I typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic. They indirectly manage a team typically consisting of 2 to 5 sales representatives
    • Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals)
    • Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets).
    • Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met
    • Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies
    • Serve as a point of escalation for complicated sales and/or customer disputes


    • Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives
    • Support troubleshooting for customer technical problems and sales tools related issues
    • Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership
    • Serve as the SME of all product knowledge and agent sales tools
    • Assist with hiring, onboarding, developing, and scheduling sales staff
    • Assist with daily cash reconciliation and weekly store audits as assigned
    • Assist with store and sales floor inventory to ensure alignment with corporate store design strategy
    • Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses)


    It's a lot of work, but with great responsibility come great rewards. Read to find out more.

    What's In It For You?

    Really good question, and we have some good answers that we hope you like.

    We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.

    Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.

    Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

    Who You Are

    Minimum

    • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
    • Ability to motivate and coach staff to meet established sales, retention, and customer experience targets
    • Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base required
    • Strong business acumen with an understanding of how to run a successful store
    • Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services
    • Ability to work and multi-task in a fast-paced, constantly changing environment; able to prioritize and adjust approach based on current environment
    • Computer literacy with an aptitude for learning communication products, services, and accessories
    • Ability to lift 25-50 pounds to help manage stock room inventory


    Preferred

    • 1 year of management or leadership experience (preferably in Wireless, Telecommunications and/or Retail Sales)
    • Previous experience with store operational duties
    • Experience selling Wireless/Mobile products strongly preferred
    • Fluency in Spanish, both written and spoken
    • Leadership experience is ideal


    Come join the Cox family of businesses and make your mark today!

    USD 22.21 - 33.37 per hour

    About Cox Communications

    Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

    About Cox

    Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

     

  • 12 Days Ago

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Communications Manager
  • Town of Amherst, Massachusetts
  • Amherst, MA FULL_TIME
  • Join the Amherst team as Communications Manager! The Job: The Town of Amherst is looking for a Communications Manager. The Communications Manager works closely with the Town Manager’s Office to strate...
  • 25 Days Ago

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Store Manager
  • Garage clothing-Store Manager-Holyoke Mall-...
  • Holyoke, MA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 14 Days Ago

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Retail Sales Associate
  • Cox Communications
  • Enfield, CT FULL_TIME
  • Enfield, CT, United States19936_R202334473Cox CommunicationsEver stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsib...
  • 3 Months Ago

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Construction Foreman
  • Teltech Communications
  • Chicopee, MA FULL_TIME
  • Foreman will be in charge of a crew with two or three team members. You will be in charge of completing jobs on time and safely. We work with small crews, so our foreman can't be the type to sit on th...
  • 9 Days Ago

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Outside Sales Representative
  • Charter Communications
  • Chicopee, MA FULL_TIME
  • JOB SUMMARYConnect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.MAJOR DUTIES AND RESPONSIBILITIESActively ...
  • 15 Days Ago

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0 Communications Manager jobs found in Holyoke, MA area

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General Manager
  • Glastonbury Rocks LLC
  • East Hartford, CT
  • Job Description Job Description School of Rock is the original performance-based, interactive music school founded in 19...
  • 3/29/2024 12:00:00 AM

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Marketing Internship
  • Behavorial Health Network, Inc
  • Springfield, MA
  • Behavioral Health Internship Placement Who are we? Behavioral Health Network is a growing non-profit community behaviora...
  • 3/28/2024 12:00:00 AM

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Associate Researcher
  • Apex Systems
  • Hartford, CT
  • Seeking a Research Associate to join a growing Biotech company near the Hartford, CT area. SUMMARY: Your role as a Resea...
  • 3/28/2024 12:00:00 AM

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Data Center Mechanical Technical Program Manager
  • CBRE
  • Hartford, CT
  • Data Center Mechanical Technical Program Manager Job ID 159861 Posted 20-Mar-2024 Service line GWS Segment Role type Ful...
  • 3/27/2024 12:00:00 AM

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Supervisory Public Affairs Specialist (Internal/External Communications Mgr) MSP (12-month roster)
  • Department Of The Treasury
  • Worcester, MA
  • Duties WHAT IS THE Tax Exempt/Government EntitiesDIVISION? A description of the business units can be found at: https://...
  • 3/26/2024 12:00:00 AM

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Senior Assurance Associate
  • Whittlesey
  • Holyoke, MA
  • Job Description Job Description Senior Assurance Associate A Senior Assurance Associate can perform most engagements wit...
  • 3/26/2024 12:00:00 AM

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Church Administrator
  • Immanuel Congregational Church
  • Hartford, CT
  • Job Description Job Description CHURCH ADMINISTRATOR, HARTFORD, CT POSITION DESCRIPTION (Full time/Exempt) STARTING SALA...
  • 3/25/2024 12:00:00 AM

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Manufacturing Engineering / Process Planning
  • Quest Global
  • Windsor Locks, CT
  • Job Description Job Description Key Responsibilities: Manage employee workload and trainings • Conduct daily touch point...
  • 3/25/2024 12:00:00 AM

Media related to Maps of Holyoke, Massachusetts at Wikimedia Commons Holyoke is located at 42°12′11″N 72°37′26″W / 42.20306°N 72.62389°W / 42.20306; -72.62389 (42.203191, -72.623969). According to the United States Census Bureau, the city has a total area of 22.8 square miles (59 km2), of which 21.3 square miles (55 km2) is land and 1.5 square miles (3.9 km2) (6.70%) is water. The city is bordered by Southampton and Westfield to the west, Easthampton to the north, Hadley, South Hadley and Chicopee as river borders to the east, and West Springfield to the south. Holyoke is the location of Ea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Manager jobs
$124,481 to $162,986
Holyoke, Massachusetts area prices
were up 1.6% from a year ago

Communications Manager in Santa Ana, CA
In addition to facilitating communication outside an organization, a communications manager may be called upon to address communications issues within an organization.
December 09, 2019
Communications Manager in Mcallen, TX
Marketing communications managers are responsible for the organization’s marketing activities, ensuring that positive brand awareness is developed.
November 27, 2019
Communications Manager in South Bend, IN
Usually, marketing communications managers lead a team, which means they also have responsibility in terms of hiring and training new staff, conducting performance reviews, and handling disciplinary matters.
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