Communications Editor Supervisor supervises a staff of editors who write, prepare, and review content to be used in company publications. Helps develop, maintain, and implement editorial policies and standards and ensure conformance. Being a Communications Editor Supervisor oversees and reviews the team's work product. Monitors accuracy and ensures documents and materials follow organizational standards and branding. Additionally, Communications Editor Supervisor manages project tasks and timelines. Manages the coordination of production and distribution activities. Requires a bachelor's degree. Typically reports to a manager. The Communications Editor Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Communications Editor Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
PRIMARY FUNCTION:
To ensure efficient daily operation of the Access Center, ensuring adequate staffing and to provide supervision of the
Customer Service Specialists and Access Center Scheduling coordinators. To service as the contact center
expert with advanced capability of performance expectations. Demonstrate high performance in all workflow process,
behavioral expectations, and call center expertise.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
engaged team
EDUCATION AND EXPERIENCE REQUIREMENTS:
High school graduate: Certificate Program or bachelor’s degree preferred
2 years prior call center experience customer service, medical office related, and supervisory skills required.
Computer and key boarding skill required
Healthcare call center experience preferred.
An equivalent combination of education and experience may be substituted
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0 Communications Editor Supervisor jobs found in Harrington, DE area